In many cases (at least for us), it often makes much more sense to have a cold/warm/hot spare than to maintain a support contract. I've also had more than one case when TAC really couldn't help unless I had a reproducible, "live" problem for them to troubleshoot.
Not trying to steer you away from SmartNet, just suggesting you consider options. Sincerely, Michael Malitsky > Date: Tue, 27 Apr 2010 14:53:28 -0700 > From: Mike <[email protected]> > To: "'Cisco-nsp'" <[email protected]> > Subject: [c-nsp] ouch 7204vxr reloaded > > Howdy, > > Well that was fun, I discovered that my trusty 7204vxr reloaded > unexpectedly and I find myself without a good explanation. Show version > gives me 'processor memory pairity error': > > System returned to ROM by processor memory parity error at PC > 0x60640F70, address 0x0 at 03:09:00 PST Tue Apr 27 2010 > System restarted at 04:10:28 PDT Tue Apr 27 2010 > System image file is "disk0:c7200-is-mz.123-26.bin" > > and digging thru the 'show tech' gave me: > <snip> > > So my inexperienced glancing would say it was something to do with > OSPF. My question tho is, #1, how do I really debug a problem like > this, and #2, what would the minimum cisco contract be required to make > sure I have access to the cco/bug advisor and possibly updated IOS for this > device? Its been a tank with absolutely zero issues in this enviorment > for more than a year, but this event underscores the fact that we have > no real support route and probabbly should get on some program even for > our little operation. > > > Thanks. > > Mike- _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
