Wow. This is probably going to be a nightmare for shared support providers too. I really hope there's an 'enhancement' that helps them out, otherwise I image they'll have to manage their customers logins somehow...
--Dan Holme On 15 Nov 2010, at 19:34, Pavel Skovajsa <[email protected]> wrote: > Hello all, > I have just received notification below. > > -pavel > > //////////////////////////////// > Get Ready for Software Download Enhancements on Cisco Website > > To improve your experience with Cisco and protect your investment in > Cisco Products, we’re pleased to announce the improvement of Software > download entitlement controls effective December 13, 2010. > > In preparation for this change, we ask partners and customers to > complete the following actions before December 13, 2010. > > Verify all applicable Cisco Products are covered under Cisco Service > contracts, and that you have a valid license for Cisco Software. > Verify your Services contracts are accurate and make necessary > corrections – serial numbers, part ID’s and locations must be accurate > on each Services contract. > Associate all Services contracts to applicable Cisco.com user ID’s > Verify all Cisco.com user IDs for your company are valid and properly > assigned to individuals in your company. > > Starting December 13, 2010, software downloads on Cisco.com will be > verified against Products registered on your Services contract. > Attempts to download Software for Products not registered on your > Services contract will not be permitted. > > In an effort to minimize entitlement issues, we encourage partners and > customers to directly manage Services contract associations to > Cisco.com user ID’s via the Service Access Management Tool (SAMT). > This tool enables administrators to manage which individuals are > allowed to request Service from Cisco (e.g. technical support/TAC, > hardware replacement/RMA). > > Cisco.com users can use the Cisco.com Profile Manager to view which > Services contracts are associated to their profiles. > > For additional information, please contact your Cisco account team or partner. > ///////////////////////// > > _______________________________________________ > cisco-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/cisco-nsp > archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
