On 20.11.2010 12:26, Gert Doering wrote:
>
> ... and have managed to get that service contract attached to the CCO
> username that you've used for logging in.
>
> Now this might sound like a minor nit, but for us, it's major pains - 
> whenever we put a new device under contract, it seems to end up having
> a new contract number, and then the whole team goes and spends non-trivial
> amount of time attaching this new contract number to their respective
> CCO accounts... 
>
> This is all such a waste of human life time.
Amen to that! Guess TAC needs to get flooded with requests for
IOS-Images - no telling though whether that will help in the end ... of
course this will also hurt people who actually need /real/ TAC support
... :(

-garry
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