Ha! I am going through service contract hell for AIP-SSM-10 myself. Best thing to do is to ask your account manager. I can't get a straight answer out of our distributor.
So, if you bought the ASA and IPS card bundled, it's one CON-SUx-yyyy SKU, (x will depend on the service level and yyyy being some # for the particular bundle.) if you bought it separate, you have to get standard CON-SNT-yyyy for the ASA and CON-SUx-zzzz for the IPS card. At least that's what I have been told so far. But the SCC quote tool won't accept any of the serial for me and Cisco SCC help is less than helpful and slow. It's been 5 weeks since I started looking into it and I can't seem to get to the bottom. (There are other circumstances for my case though) On Wed, Aug 24, 2011 at 10:01 PM, Joseph Hardeman <[email protected]> wrote: > Hi Everyone, > > Can someone point me to the correct license I need to be able to download > the updates from Cisco for this SSM? Do I need to have a smartnet account > to do it or is there a separate license I can use? > > Joe > _______________________________________________ > cisco-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/cisco-nsp > archive at http://puck.nether.net/pipermail/cisco-nsp/ > _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
