Hey All, Just to clear up levels of knowledge before I begin I only do the data side of the network but I am now chasing up a problem for our Voice team as each time they update the Music on hold on our branch routes they need to reboot the router to get the MOH to work properly.
I for the life of me can believe that you have to reboot a router to get MOH working so I am asking the if there something they are missing with this updates. I did a bit of basic looking around and could not find out anything with my limited knowledge of this area. Any help our guidance would be appreciated. Also know I could lodge a job on this one but thought it must be something simple missing. Models 1800 2800 2900 affected. ====issue==== Issue - Once we upload the new MOH file, if we don't reboot the gateway then phones doesn't play the complete hold message and just keep repeating 2-3 seconds of whole file. We tried it on all RACQ branches and each gateway had the same issue. ====issue==== ====Config==== ! call-manager-fallback moh SampleAudioSource.ulaw.wav multicast moh 239.1.1.9 port 16384 route 10.54.21.1 10.54.20.1 ! ====Config==== ====log==== CRN11R01#sh ver Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.0(1)M1, RELEASE SOFTWARE (fc1) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2009 by Cisco Systems, Inc. Compiled Wed 02-Dec-09 15:23 by prod_rel_team ROM: System Bootstrap, Version 15.0(1r)M1, RELEASE SOFTWARE (fc1) CRN11R01 uptime is 19 hours, 10 minutes System returned to ROM by reload at 18:26:47 EST Mon Dec 5 2011 System restarted at 18:28:05 EST Mon Dec 5 2011 System image file is "flash0:c2900-universalk9-mz.SPA.150-1.M1.bin" Last reload reason: Reload Command This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately. A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html If you require further assistance please contact us by sending email to [email protected]. Cisco CISCO2911/K9 (revision 1.0) with 479232K/45056K bytes of memory. Processor board ID ############# 3 Gigabit Ethernet interfaces 21 Serial interfaces 1 Channelized E1/PRI port 2 Voice FXS interfaces DRAM configuration is 64 bits wide with parity enabled. 255K bytes of non-volatile configuration memory. 254464K bytes of ATA System CompactFlash 0 (Read/Write) License Info: License UDI: ------------------------------------------------- Device# PID SN ------------------------------------------------- *0 CISCO2911/K9 ############# Technology Package License Information for Module:'c2900' ---------------------------------------------------------------- Technology Technology-package Technology-package Current Type Next reboot ----------------------------------------------------------------- ipbase ipbasek9 Permanent ipbasek9 security None None None uc uck9 Permanent uck9 data None None None Configuration register is 0x2102 Directory of flash0:/ 1 -rw- 62558836 Feb 11 2010 15:43:34 +10:00 c2900-universalk9-mz.SPA.150-1.M1.bin 2 -rw- 2903 Feb 11 2010 15:50:40 +10:00 cpconfig-29xx.cfg 3 -rw- 2915328 Feb 11 2010 15:50:54 +10:00 cpexpress.tar 4 -rw- 1038 Feb 11 2010 15:51:04 +10:00 home.shtml 5 -rw- 115712 Feb 11 2010 15:51:12 +10:00 home.tar 6 -rw- 1697952 Feb 11 2010 15:51:24 +10:00 securedesktop-ios-3.1.1.45-k9.pkg 7 -rw- 415956 Feb 11 2010 15:51:36 +10:00 sslclient-win-1.1.4.176.pkg 8 -rw- 600 Mar 8 2010 12:46:20 +10:00 vlan.dat 9 -rw- 2795232 Dec 5 2011 18:26:24 +10:00 SampleAudioSource.ulaw.wav 10 -rw- 18294 Jan 18 2011 12:23:56 +10:00 CRN11R01-18012011.CONF 260153344 bytes total (189607936 bytes free) ====log==== Simon Thomason Stuck for gift ideas? Check out racq.com/shop where you are sure to find something for everyone. Please Note: If you are not the intended recipient, please delete this email as its use is prohibited. RACQ does not warrant or represent that this email is free from viruses or defects. If you do not wish to receive any further commercial electronic messages from RACQ please e-mail [email protected] or contact RACQ on 13 19 05. Please Note: If you are not the intended recipient, please delete this email as its use is prohibited. RACQ does not warrant or represent that this email is free from viruses or defects. If you do not wish to receive any further commercial electronic messages from RACQ please e-mail [email protected] or contact RACQ on 13 19 05. _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
