On Nov 4, 2013, at 5:56 PM, Justin M. Streiner wrote: > On Mon, 4 Nov 2013, Seth Mattinen wrote: > >> Because you can't ever be "done" therefore it needs a rewrite into the >> cool new thing. Except Cisco's web team is somewhat behind; they're on >> Java applets right now. Give them another 5-10 years to discover jQuery. > > And the cool new thing will never be 'done' either. Perpetual development is > often a bad thing because it leads to loss of focus, scope creep, and lots of > other buzzwords that generally have a negative connotation. Cisco's marketing > group having a bunch of 'innovators' they need to keep busy, and Cisco's web > team having a bunch of developers that they need to keep busy is not a valid > reason to innovate for innovation's sake. > > If Java is needed just to get basic communication between the TAC and myself > (open cases, update cases, research contracts, download software, look up bug > IDs, etc) working, they're doing it wrong. All of those things are possible > without having to add another layer of bloat to the stack.
What strikes me as incredibly odd about making this java-centric is that after the rash of java plugin vulnerabilities I have to imagine many corporate environments have completely rolled out a desktop policy that nukes the java browser plugin from orbit. How many support customers must there be in a position where they simply cannot access TAC due to this change? What are they doing, bringing in a laptop from home and opening cases at the nearest Starbucks? C > > jms > _______________________________________________ > cisco-nsp mailing list cisco-nsp@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-nsp > archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/