On Nov 19, 2013, at 10:59 AM, Nick Hilliard <[email protected]> wrote:

> On 19/11/2013 13:54, Christina Klam wrote:
>> We have been running 6.2(2) since the summer.  In the last six months, I
>> had to return some third-party "Cisco compatible" twinax cables because
>> they were "Invalid" on our M2s.  And, I just had to swap out some
>> official Cisco SFP-10G-LR because they were "version 1" which also do
>> not work with our M2 cards.
> 
> Can't say I'm surprised.  If Cisco is going to do stupid customer-hating
> stuff like locking transceivers, they ought to expect to shoot themselves
> in the foot from time to time.  Pity that it's the customers who end taking
> the bullet though.

The failure of Cisco to support their own first party optics correctly is a 
significant problem we have faced.  We’ve done many rounds with them on this 
topic and it’s not gone well for them.  The optics folks have been borderline 
arrogant and ignorant of the software-side problems that exist.

My suggestion: Speak with your wallet and discontinue purchasing them.  You can 
save lots of $$$.  When you type “show” commands on a device, make sure you map 
them back to the SFF-8472 MSA fields.  If the software platform doesn’t display 
all of them, insist it’s basic support of the optics and their optics and 
software are substandard.

Regarding Twinax cables.  You really shouldn’t need these as the optics are 
fairly inexpensive via 3rd party, and you can use a fiber cable for “cheap” as 
well.

Look at places like monoprice, champion one, osihardware and many others out 
there. Most places have better warranty support than Cisco with paid support in 
my experience.

- Jared
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