Did you try reseating the card to check if the problem corrects?

Which IOS release you are running on the node?

Thx
Praveen

-----Original Message-----
From: cisco-nsp [mailto:[email protected]] On Behalf Of Sukumar 
Subburayan (sukumars)
Sent: Thursday, January 16, 2014 12:11 PM
To: PlaWanSai RMUTT CPE IX; [email protected]
Cc: Panuwat Santukaw; [email protected]
Subject: Re: [c-nsp] EARL_L2_ASIC-SP-4-DBUS_HDR_ERR

Unfortunately, it is not possible.. as the error is seen on the DBUs.So, it 
could be any linecard.

If you started seeing this issue recenty, you may want to check and see what 
was the last linecard or Sup you added to system and go from there..  To rule 
out a bad sup you can do switchover to standby if present, or move sup to other 
slot and see.. This is unfortnately, a process of elimitation in the older bus 
based architectures.

sukumar


On 1/15/14 5:56 PM, "PlaWanSai RMUTT CPE IX" <[email protected]> wrote:

>Could you specify which card is a problem?
>
>Thank you very much.
>
>-----Original Message-----
>From: Sukumar Subburayan (sukumars) [mailto:[email protected]]
>Sent: Wednesday, January 15, 2014 10:25 PM
>To: PlaWanSai RMUTT CPE IX; [email protected]
>Cc: Panuwat Santukaw; Somphong Pokfai; [email protected]
>Subject: Re: [c-nsp] EARL_L2_ASIC-SP-4-DBUS_HDR_ERR
>
>Error in the DBUS (data bus) header indicates that you have had hardware.
>
>Either a bad Sup or linecard or backplane.. If you have redundant sup, 
>you switchover to that and observe if the problem goes away.
>
>sukumar
>
>On 1/14/14 8:16 PM, "PlaWanSai RMUTT CPE IX" <[email protected]>
>wrote:
>
>>Hi,
>>      Today, I saw this log in my 7609. And my customer told me that while
>
>>the log appear he saw the EIGRP down, up on his router. How to 
>>troubleshoot it? I can't open TAC case because the warranty is expired.
>>
>>Thank you very much.
>>
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