In addition to an on-net server, we ask our customers to test from a hardwired connection directly into our CPE instead of Wi-Fi. Wi-Fi can negatively affect performance due to variables that are impossible to predict or compensate for.
Sent from my iPhone > On Aug 12, 2018, at 7:07 AM, Jared Mauch <[email protected]> wrote: > > Host your own. Here’s a good one: > > https://github.com/adolfintel/speedtest > > Jared Mauch > >> On Aug 12, 2018, at 7:00 AM, [email protected] wrote: >> >> Hi everyone, >> >> I wanted to ask how do you guys handle the customer complains about slow >> Internet speed? Today almost everyone takes the measurement from >> speedtest.net and reports that as the speed their getting. >> >> As far as how speedtest works is that is uses multiple TCP connections which >> is not real measurement as opposed to Iperf for example. >> >> It also selects a public server which is outside of your AS thus taking into >> consideration the busy international links which are outside of your >> administration andas a result for a 30Mbps package the measure shows 15 for >> example. >> >> Do you ask customers to select the local server when doing speedtests? Would >> like to know how do you treat those cases, any special tool or measurement? >> >> Thanks, >> Ton >> _______________________________________________ >> cisco-nsp mailing list [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-nsp >> archive at http://puck.nether.net/pipermail/cisco-nsp/ > _______________________________________________ > cisco-nsp mailing list [email protected] > https://puck.nether.net/mailman/listinfo/cisco-nsp > archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
