Howdy,

Asked for a 1 year renewal quote on a router that cost about $68k (including 
one year of SmartNET).

Figured it would be like $7000/year or 10% of the purchase price of the device.

Came back as $20,000/year

Don't really care about this one particular example but I would like to know 
what their formula is now for figuring out what they will charge for access to 
security updates/firmware. (that is all Smartnet is useful for at this point).

Thanks,
-Drew





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