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Today's Topics:

   1. Find specific PRI channel used by a call (Orr, Jeff B.)
   2. Re: Find specific PRI channel used by a call (Lelio Fulgenzi)
   3. Re: Find specific PRI channel used by a call (Chris Lee)
   4. Re: Find specific PRI channel used by a call (Lelio Fulgenzi)
   5. CUCM 8.5.1 SU3 (13900-5) Cisco DB service stopped abruptly
      (Erick B.)


----------------------------------------------------------------------

Message: 1
Date: Fri, 9 Nov 2012 16:31:54 +0000
From: "Orr, Jeff B." <[email protected]>
To: "[email protected]" <[email protected]>
Subject: [cisco-voip] Find specific PRI channel used by a call
Message-ID:
        <72fe638db23c1049aa265b28b5f87f33649a2...@prk-alford-mbx1.prk.LOCAL>
Content-Type: text/plain; charset="us-ascii"

Does anyone know how to show the specific PRI channel being used by a call? 
This is a Call Manager 8.5 environment with a 2900 router running (4) PRIs.

I am trying to track down an issue that appears to be related to one specific 
B-channel and need to busyout it.

Thanks!
Jeff
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Message: 2
Date: Fri, 9 Nov 2012 12:27:19 -0500 (EST)
From: Lelio Fulgenzi <[email protected]>
To: "Jeff B. Orr" <[email protected]>
Cc: [email protected]
Subject: Re: [cisco-voip] Find specific PRI channel used by a call
Message-ID:
        <731960525.216103.1352482039783.javamail.r...@squeaky.cs.uoguelph.ca>
Content-Type: text/plain; charset="utf-8"


i think it's much easier if you're running h323, but i'm running MGCP. here's 
what i've figured out so far, with some help from the list. 

    ? grab a "show voip rtp connections detail" 
    ? grab a "show voice call status" 
    ? from the rtp output, find the call you're looking for based on the IP 
address of the person with the issue. 
    ? grab the dstCallId from that call, convert to hex 
    ? find the hex call id in the voice call output 



it would be one heck of a coincidence that the callid numbers are the same but 
mean different things. and i would be unhappy. 




vgw-annu-a#show voip rtp connections detail 
VoIP RTP active connections : 
No. CallId dstCallId LocalRTP RmtRTP LocalIP RemoteIP 
1 320480 320479 21848 23226 10.104.13.203 10.104.165.28 
callId 320480 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320479: called= calling= redirect= 
1 context 13CD06C0 xmitFunc 8381200 
2 320644 320643 19402 21102 10.104.13.203 10.104.148.250 
callId 320644 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320643: called= calling= redirect= 
1 context 2108D28 xmitFunc 8381200 
3 320646 320645 27818 17814 10.104.13.203 10.104.13.201 
callId 320646 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320645: called= calling= redirect= 
1 context 426B7CA0 xmitFunc 8381200 
4 320652 320651 19400 18924 10.104.13.203 10.104.149.119 
callId 320652 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320651: called= calling= redirect= 
1 context 13E5E824 xmitFunc 8381200 
5 320656 320655 29128 27008 10.104.13.203 10.104.87.40 
callId 320656 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320655: called= calling= redirect= 
1 context 426D39E4 xmitFunc 8381200 
6 320660 320659 19196 17758 10.104.13.203 10.104.13.201 
callId 320660 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320659: called= calling= redirect= 
1 context 13CBEC9C xmitFunc 8381200 
Found 6 active RTP connections 

v gw-annu-a#show voice call status 
CallID CID ccVdb Port Slot/DSP:Ch Called # Codec MLPP Dial-peers 
0x4E3DF 1AE 0x422E9FEC 0/0/0:23.4 0/1:17 * g711ulaw 0/0 
0x4E483 200 0x422E9FEC 0/0/0:23.5 0/1:3 * g711ulaw 0/0 
0x4E485 201 0x0202F1B8 0/0/3:23.1 0/1:7 * g711ulaw 0/0 
0x4E48B 204 0x422E9FEC 0/0/0:23.1 0/1:2 * g711ulaw 0/0 
0x4E48F 206 0x422E9FEC 0/0/0:23.6 0/1:5 * g711ulaw 0/0 
0x4E493 208 0x0202F1B8 0/0/3:23.2 0/1:6 * g711ulaw 0/0 
0x4E497 20A 0x422E9FEC 0/0/0:23.2 0/1:1 * g711ulaw 0/0 
7 active calls found 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Jeff B. Orr" <[email protected]> 
To: [email protected] 
Sent: Friday, November 9, 2012 11:31:54 AM 
Subject: [cisco-voip] Find specific PRI channel used by a call 




Does anyone know how to show the specific PRI channel being used by a call? 
This is a Call Manager 8.5 environment with a 2900 router running (4) PRIs. 



I am trying to track down an issue that appears to be related to one specific 
B-channel and need to busyout it. 



Thanks! 

Jeff 
_______________________________________________ 
cisco-voip mailing list 
[email protected] 
https://puck.nether.net/mailman/listinfo/cisco-voip 
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Message: 3
Date: Fri, 9 Nov 2012 15:29:59 -0600
From: Chris Lee <[email protected]>
To: "Jeff B. Orr" <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Find specific PRI channel used by a call
Message-ID:
        <cap-+mobfsqyftszvzlqitsyy-fsgivikm_6uqtd79jzuaus...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Hi Jeff,

I thought for 'UCM-aware' Gateway types (e.g. PRI, MGCP) the CDR does
include and show the channel/span number as either the Originating Span or
Terminating Span value.

Regards,

Chris

Chris Lee
Variphy, Inc.
Austin, Texas  USA
Google Voice: +1-409-2SOLAR9 [409-276-5279] (office)(US Central: GMT-6)


On Fri, Nov 9, 2012 at 11:27 AM, Lelio Fulgenzi <[email protected]> wrote:

>
> i think it's much easier if you're running h323, but i'm running MGCP.
> here's what i've figured out so far, with some help from the list.
>
>    - grab a "show voip rtp connections detail"
>    - grab a "show voice call status"
>    - from the rtp output, find the call you're looking for based on the
>    IP address of the person with the issue.
>    - grab the dstCallId from that call, convert to hex
>    - find the hex call id in the voice call output
>
> it would be one heck of a coincidence that the callid numbers are the same
> but mean different things. and i would be unhappy.
>
>
>
> ------------------------------
> vgw-annu-a#show voip rtp connections detail
> VoIP RTP active connections :
> No. CallId     dstCallId  LocalRTP RmtRTP
> LocalIP                                RemoteIP
> 1     320480     320479     21848    23226
> 10.104.13.203                          10.104.165.28
>  callId 320480 (dir=2): called= calling= redirect= loopback=NO
>      dest callId 320479: called= calling= redirect=
>    1 context 13CD06C0 xmitFunc 8381200
> 2     320644     320643     19402    21102
> 10.104.13.203                          10.104.148.250
>  callId 320644 (dir=2): called= calling= redirect= loopback=NO
>      dest callId 320643: called= calling= redirect=
>    1 context 2108D28 xmitFunc 8381200
> 3     320646     320645     27818    17814
> 10.104.13.203                          10.104.13.201
>  callId 320646 (dir=2): called= calling= redirect= loopback=NO
>      dest callId 320645: called= calling= redirect=
>    1 context 426B7CA0 xmitFunc 8381200
> 4     320652     320651     19400    18924
> 10.104.13.203                          10.104.149.119
>  callId 320652 (dir=2): called= calling= redirect= loopback=NO
>      dest callId 320651: called= calling= redirect=
>    1 context 13E5E824 xmitFunc 8381200
> 5     320656     320655     29128    27008
> 10.104.13.203                          10.104.87.40
>  callId 320656 (dir=2): called= calling= redirect= loopback=NO
>      dest callId 320655: called= calling= redirect=
>    1 context 426D39E4 xmitFunc 8381200
> 6     320660     320659     19196    17758
> 10.104.13.203                          10.104.13.201
>  callId 320660 (dir=2): called= calling= redirect= loopback=NO
>      dest callId 320659: called= calling= redirect=
>    1 context 13CBEC9C xmitFunc 8381200
> Found 6 active RTP connections
> ------------------------------
> vgw-annu-a#show voice call status
> CallID     CID  ccVdb      Port        Slot/DSP:Ch  Called #   Codec
> MLPP Dial-peers
> 0x4E3DF    1AE  0x422E9FEC 0/0/0:23.4       0/1:17 *           g711ulaw 0/0
> 0x4E483    200  0x422E9FEC 0/0/0:23.5       0/1:3  *           g711ulaw 0/0
> 0x4E485    201  0x0202F1B8 0/0/3:23.1       0/1:7  *           g711ulaw 0/0
> 0x4E48B    204  0x422E9FEC 0/0/0:23.1       0/1:2  *           g711ulaw 0/0
> 0x4E48F    206  0x422E9FEC 0/0/0:23.6       0/1:5  *           g711ulaw 0/0
> 0x4E493    208  0x0202F1B8 0/0/3:23.2       0/1:6  *           g711ulaw 0/0
> 0x4E497    20A  0x422E9FEC 0/0/0:23.2       0/1:1  *           g711ulaw 0/0
> 7 active calls found
> ------------------------------
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (ANNU)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Jeff B. Orr" <[email protected]>
> *To: *[email protected]
> *Sent: *Friday, November 9, 2012 11:31:54 AM
> *Subject: *[cisco-voip] Find specific PRI channel used by a call
>
>
>  Does anyone know how to show the specific PRI channel being used by a
> call? This is a Call Manager 8.5 environment with a 2900 router running (4)
> PRIs.
>
>
>
> I am trying to track down an issue that appears to be related to one
> specific B-channel and need to busyout it.
>
>
>
> Thanks!
>
> Jeff
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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Message: 4
Date: Fri, 9 Nov 2012 16:34:17 -0500 (EST)
From: Lelio Fulgenzi <[email protected]>
To: Chris Lee <[email protected]>
Cc: [email protected]
Subject: Re: [cisco-voip] Find specific PRI channel used by a call
Message-ID:
        <1595479818.237355.1352496857622.javamail.r...@squeaky.cs.uoguelph.ca>
Content-Type: text/plain; charset="utf-8"

Chris is right. For some reason, I was thinking you wanted to know during the 
call, before the CDR is cut. 

Once the CDR is cut, the information will be there. origSpan and origDeviceName 
will give you what you're looking for. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Chris Lee" <[email protected]> 
To: "Jeff B. Orr" <[email protected]> 
Cc: [email protected] 
Sent: Friday, November 9, 2012 4:29:59 PM 
Subject: Re: [cisco-voip] Find specific PRI channel used by a call 

Hi Jeff, 


I thought for 'UCM-aware' Gateway types (e.g. PRI, MGCP) the CDR does include 
and show the channel/span number as either the Originating Span or Terminating 
Span value. 


Regards, 


Chris 


Chris Lee 
Variphy, Inc. 
Austin, Texas USA 
Google Voice: +1-409-2SOLAR9 [409-276-5279 ] (office)(US Central: GMT-6) 



On Fri, Nov 9, 2012 at 11:27 AM, Lelio Fulgenzi < [email protected] > wrote: 





i think it's much easier if you're running h323, but i'm running MGCP. here's 
what i've figured out so far, with some help from the list. 


    ? grab a "show voip rtp connections detail" 
    ? grab a "show voice call status" 
    ? from the rtp output, find the call you're looking for based on the IP 
address of the person with the issue. 
    ? grab the dstCallId from that call, convert to hex 
    ? find the hex call id in the voice call output 



it would be one heck of a coincidence that the callid numbers are the same but 
mean different things. and i would be unhappy. 




vgw-annu-a#show voip rtp connections detail 
VoIP RTP active connections : 
No. CallId dstCallId LocalRTP RmtRTP LocalIP RemoteIP 
1 320480 320479 21848 23226 10.104.13.203 10.104.165.28 
callId 320480 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320479: called= calling= redirect= 
1 context 13CD06C0 xmitFunc 8381200 
2 320644 320643 19402 21102 10.104.13.203 10.104.148.250 
callId 320644 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320643: called= calling= redirect= 
1 context 2108D28 xmitFunc 8381200 
3 320646 320645 27818 17814 10.104.13.203 10.104.13.201 
callId 320646 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320645: called= calling= redirect= 
1 context 426B7CA0 xmitFunc 8381200 
4 320652 320651 19400 18924 10.104.13.203 10.104.149.119 
callId 320652 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320651: called= calling= redirect= 
1 context 13E5E824 xmitFunc 8381200 
5 320656 320655 29128 27008 10.104.13.203 10.104.87.40 
callId 320656 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320655: called= calling= redirect= 
1 context 426D39E4 xmitFunc 8381200 
6 320660 320659 19196 17758 10.104.13.203 10.104.13.201 
callId 320660 (dir=2): called= calling= redirect= loopback=NO 
dest callId 320659: called= calling= redirect= 
1 context 13CBEC9C xmitFunc 8381200 
Found 6 active RTP connections 

vgw-annu-a#show voice call status 
CallID CID ccVdb Port Slot/DSP:Ch Called # Codec MLPP Dial-peers 
0x4E3DF 1AE 0x422E9FEC 0/0/0:23.4 0/1:17 * g711ulaw 0/0 
0x4E483 200 0x422E9FEC 0/0/0:23.5 0/1:3 * g711ulaw 0/0 
0x4E485 201 0x0202F1B8 0/0/3:23.1 0/1:7 * g711ulaw 0/0 
0x4E48B 204 0x422E9FEC 0/0/0:23.1 0/1:2 * g711ulaw 0/0 
0x4E48F 206 0x422E9FEC 0/0/0:23.6 0/1:5 * g711ulaw 0/0 
0x4E493 208 0x0202F1B8 0/0/3:23.2 0/1:6 * g711ulaw 0/0 
0x4E497 20A 0x422E9FEC 0/0/0:23.2 0/1:1 * g711ulaw 0/0 
7 active calls found 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 



From: "Jeff B. Orr" < [email protected] > 
To: [email protected] 
Sent: Friday, November 9, 2012 11:31:54 AM 
Subject: [cisco-voip] Find specific PRI channel used by a call 






Does anyone know how to show the specific PRI channel being used by a call? 
This is a Call Manager 8.5 environment with a 2900 router running (4) PRIs. 



I am trying to track down an issue that appears to be related to one specific 
B-channel and need to busyout it. 



Thanks! 

Jeff 
_______________________________________________ 
cisco-voip mailing list 
[email protected] 
https://puck.nether.net/mailman/listinfo/cisco-voip 

_______________________________________________ 
cisco-voip mailing list 
[email protected] 
https://puck.nether.net/mailman/listinfo/cisco-voip 

_______________________________________________ 
cisco-voip mailing list 
[email protected] 
https://puck.nether.net/mailman/listinfo/cisco-voip 
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------------------------------

Message: 5
Date: Fri, 9 Nov 2012 15:52:27 -0600
From: "Erick B." <[email protected]>
To: voip puck <[email protected]>
Subject: [cisco-voip] CUCM 8.5.1 SU3 (13900-5) Cisco DB service
        stopped abruptly
Message-ID:
        <CAHSnBQxak_=Qz=vus8q+d4x0yh15eo4vndq9s6fbbdm9gob...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Hi,

Had issue where the Cisco DB service stopped abruptly and I'm not finding
any bugs really matching exactly. The service did not restart on it's own
and could not get it to start up manually until server reboot.

>From the informix database service logs, basically states out of virtual
memory.

total allowed by configuration parameter SHMTOTAL
23:54:17  out of virtual shared memory

Here are the syslogs:

 %[ServiceName=A Cisco DB][Reason=Service stopped abruptly][AppID=Cisco
Service Manager][ClusterID=][NodeID=callmanager]: Service terminated

Anything else to look at to help determine cause of this or issue?
The application logs don't show anything else going on when
this occurred and it was late at night during slow time. Before the backup
time.

Thanks,
Erick
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