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Today's Topics:
1. Re: Voicemail to CD (Carlo)
2. Re: Voicemail to CD (David Zhars)
3. Re: Calls connected with no sound for few seconds (Amit Kumar)
4. Re: TDM to IP VG's SIP, H323, MGCP (Amit Kumar)
5. Re: [cisco-VoIP] Odd CUCM IP Phone Registration behavior
during Migration (Dana Tong)
6. Re: Voicemail to CD (Carlo)
7. Insert Phones > Missing key in referenced table for
referential constraint (informix.fk_blfspeeddial_fknumplan).
(Jason Aarons (AM))
8. Re: Insert Phones > Missing key in referenced table for
referential constraint (informix.fk_blfspeeddial_fknumplan).
(Ryan Ratliff (rratliff))
9. Using DTMF # as input for Company Directory w/ CVP and ICM
(Ryan Burtch)
----------------------------------------------------------------------
Message: 1
Date: Mon, 29 Jul 2013 10:01:31 -0700
From: Carlo <[email protected]>
To: David Zhars <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Voicemail to CD
Message-ID: <[email protected]>
Content-Type: text/plain; charset=us-ascii
Fast and easy way. Pop3 account.
Carlo
Sent from my iPhone
On Jul 29, 2013, at 7:03 AM, David Zhars <[email protected]> wrote:
> I have a user that has a need to get some voicemails onto a CD....
>
> I have Unity 8.0
>
> I see some SMTP stuff, is that how I would do it? If so, where do I assign
> usernames and passwords for the users? Or am I completely wrong and there is
> a different (or no) way to do this?
>
> Thanks.
>
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
------------------------------
Message: 2
Date: Mon, 29 Jul 2013 13:31:58 -0400
From: David Zhars <[email protected]>
To: Christian Arce <[email protected]>,
"[email protected]" <[email protected]>,
[email protected]
Subject: Re: [cisco-voip] Voicemail to CD
Message-ID:
<CADe=jthsylib00w8+a-v0ksjabhyyzz4deuq+vjgftb1tpb...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Our Unity is not integrated with Exchange.
I know Carlo referenced POP3, so just set up Outlook or whatever, point it
at Unity with the user's creds, and I should be able to get their
voicemails?
On Mon, Jul 29, 2013 at 1:23 PM, Christian Arce <[email protected]>wrote:
> It is impossable to move it to a CD it will only work on a Cisco Color
> Phone
> On Jul 29, 2013 10:11 AM, "David Zhars" <[email protected]> wrote:
>
>> I have a user that has a need to get some voicemails onto a CD....
>>
>> I have Unity 8.0
>>
>> I see some SMTP stuff, is that how I would do it? If so, where do I
>> assign usernames and passwords for the users? Or am I completely wrong and
>> there is a different (or no) way to do this?
>>
>> Thanks.
>>
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> [email protected]
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
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Message: 3
Date: Tue, 30 Jul 2013 00:01:27 +0530
From: Amit Kumar <[email protected]>
To: Dustin S Fowler <[email protected]>
Cc: sheref hf <[email protected]>, "[email protected]"
<[email protected]>
Subject: Re: [cisco-voip] Calls connected with no sound for few
seconds
Message-ID:
<cahasel7dqvnjojmxdhovhgpxzaeq1xcos9v_muz8m7gkofp...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Most promising would be to grab packet capture on phones, along with
signalling traces, to ensure, when call manager asks endpoint to open their
logical channels.
On Mon, Jul 29, 2013 at 8:15 PM, Dustin S Fowler
<[email protected]>wrote:
> Sherif,
>
> Do you have network diagram or more info on the infrastructure?
>
> Dustin S Fowler
> [email protected]
> 954-562-0209
>
>
>
> On Jul 29, 2013, at 5:01 AM, sheref hf <[email protected]> wrote:
>
> Hi All
>
> I have CCM 4.X, we faced an issue which the users can not hear the other
> party for few seconds after connecting the call then they hear them ???
> what can be the cause of this issue???
>
>
> Thanks
> BR,
> Sherif
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
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>
>
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Message: 4
Date: Mon, 29 Jul 2013 23:59:33 +0530
From: Amit Kumar <[email protected]>
To: Kenneth Hayes <[email protected]>
Cc: "[email protected] VOIP" <[email protected]>
Subject: Re: [cisco-voip] TDM to IP VG's SIP, H323, MGCP
Message-ID:
<CAHAsEL4ovhVdN3Jf8OS-3CDK8sVp79q0Nk6Uj5+H=xvart9...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
SIP Supports all possible mechanisms of fax transmission, but yes, it
depends on ITSP as well, that what method they are supporting at their end
device.
Second most viable option is to use MGCP, for VG224s where fax and analog
devices would terminate.
SCCP is easier to implement , but have only NSE based fax mechanism, which
can create issue, if fax calls are sent over SIP trunks to PSTN, as NSE is
cisco protocol, which works best when last IP hop is cisco router.
On Mon, Jul 29, 2013 at 8:27 PM, Kenneth Hayes <[email protected]>wrote:
> In my environment we have issues faxing via SIP with our carrier.
>
> Sent from my iPhone
>
> On Jul 29, 2013, at 9:03 AM, Eric Pedersen <[email protected]>
> wrote:
>
> What T.38 issues are you referring to? We haven't had any problems.
>
>
>
> *From:* Kenneth Hayes
> [mailto:[email protected]<[email protected]>]
>
> *Sent:* 26 July 2013 3:47 PM
> *To:* Jason Aarons (AM)
> *Cc:* Eric Pedersen; [email protected] VOIP
> *Subject:* Re: [cisco-voip] TDM to IP VG's SIP, H323, MGCP
>
>
>
> With the VG224's instead of MGCP wouldn't it be easier to do it SCCP vs
> MGCP because of T.38 issues with SIP?
>
>
>
> Sent from my iPad
>
>
> On Jul 26, 2013, at 4:36 PM, "Jason Aarons (AM)" <
> [email protected]> wrote:
>
> I would agree SIP where possible end to end creates the least amount of
> issues. You might have some VG224s that want Shared Lines with SIP Phones
> requiring MGCP on the VG224.
>
>
>
> *From:* cisco-voip
> [mailto:[email protected]<[email protected]>]
> *On Behalf Of *Kenneth Hayes
> *Sent:* Friday, July 26, 2013 3:14 PM
> *To:* Eric Pedersen
> *Cc:* [email protected] VOIP
> *Subject:* Re: [cisco-voip] TDM to IP VG's SIP, H323, MGCP
>
>
>
>
>
> I agree. SIP between your UC apps, and gateways is what I recommend. In
> some cases you might need to use SCCP protocol but for the major stuff SIP
> is what I recommend.
>
> Sent from my iPad
>
>
> On Jul 26, 2013, at 9:22 AM, Eric Pedersen <[email protected]>
> wrote:
>
> SIP works very well in CM 9.1. I don't know of any reason to use H.323
> between CM and PRI gateways anymore. MGCP still provides the simplest
> configuration but you lose all the PRI calls if the connection between the
> gateway and the CM it's registered to drops for some reason.
>
>
>
> I suggest using the same protocol for all your gateways to reduce the
> likelihood of problems with things like DTMF relay and faxes.
>
>
>
> *From:* cisco-voip
> [mailto:[email protected]<[email protected]>]
> *On Behalf Of *Candese Perez
> *Sent:* 25 July 2013 8:07 AM
> *To:* [email protected] VOIP
> *Subject:* [cisco-voip] TDM to IP VG's SIP, H323, MGCP
>
>
>
> Hello All,
> I am working on a new CUCM 9.1 deployment with several branch offices
> using PRI's.
>
> Reading through the SRND and a few messages on this board, I am still not
> sure which protocol to use for these gateways.
>
> I know SIP is really prevalent now, and is much easier to troubleshoot,
> but not sure if there are any issues in terms of features.
>
>
>
> Additionally, this deployment will involve several VG 224's for fax, and
> analog IVR components.
>
> Does anyone have any suggestions either way SIP, H323, or MGCP or
> particular features that work better/worse using a particular protocol?
>
> Thanks!
>
>
>
> The contents of this message may contain confidential and/or privileged
>
> subject matter. If this message has been received in error, please contact
>
> the sender and delete all copies. Like other forms of communication,
>
> e-mail communications may be vulnerable to interception by unauthorized
>
> parties. If you do not wish us to communicate with you by e-mail, please
>
> notify us at your earliest convenience. In the absence of such
>
> notification, your consent is assumed. Should you choose to allow us to
>
> communicate by e-mail, we will not take any additional security measures
>
> (such as encryption) unless specifically requested.
>
>
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> itevomcid
>
> The contents of this message may contain confidential and/or privileged
> subject matter. If this message has been received in error, please contact
> the sender and delete all copies. Like other forms of communication,
> e-mail communications may be vulnerable to interception by unauthorized
> parties. If you do not wish us to communicate with you by e-mail, please
> notify us at your earliest convenience. In the absence of such
> notification, your consent is assumed. Should you choose to allow us to
> communicate by e-mail, we will not take any additional security measures
> (such as encryption) unless specifically requested.
>
>
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Message: 5
Date: Mon, 29 Jul 2013 21:57:29 +0000
From: Dana Tong <[email protected]>
To: "Ryan Ratliff (rratliff)" <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] [cisco-VoIP] Odd CUCM IP Phone Registration
behavior during Migration
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Thanks Ryan,
No I didn't install the UNRST version but someone did an upgrade to this in the
past. Unfortunately I'm just trying to clean this mess up. All good now though.
Cheers
From: Ryan Ratliff (rratliff) [mailto:[email protected]]
Sent: Tuesday, 30 July 2013 12:12 AM
To: Dana Tong
Cc: Kenneth Hayes; Mike Lydick; [email protected]
Subject: Re: [cisco-voip] [cisco-VoIP] Odd CUCM IP Phone Registration behavior
during Migration
Regarding UNRST and phones, the endpoints don't have any concept of restricted
vs unrestricted. That is entirely internal to CUCM and only enables or
disables security features.
Hopefully you didn't install the unrestricted version of CUCM unless you really
are in an export restricted country.
-Ryan
On Jul 29, 2013, at 1:32 AM, Dana Tong
<[email protected]<mailto:[email protected]>> wrote:
FYI.
It seems to be a partial database corruption.
Ie. Phone was constantly trying to TFTP its configuration file.
Deleted the phone out of the database.
Auto-Register the phone.
Bulk Edit | Insert phones all details using the same CSV file that was used to
create the phones.
All OK.
Cheers
Dana
From: cisco-voip
[mailto:[email protected]<mailto:[email protected]>]
On Behalf Of Dana Tong
Sent: Sunday, 28 July 2013 4:18 PM
To: Kenneth Hayes; Mike Lydick
Cc: [email protected]<mailto:[email protected]>
Subject: Re: [cisco-voip] [cisco-VoIP] Odd CUCM IP Phone Registration behavior
during Migration
Yes. The 7940's that I looked at had an empty trust list and there was no ITL
file to delete. I've generally only seen issues with ITL after version 8.
I'm still leaning towards an issue with the previous upgrade to an UNRESTRICTED
version.
Regards,
Dana Tong
----- Reply message -----
From: "Kenneth Hayes" <[email protected]<mailto:[email protected]>>
To: "Mike Lydick" <[email protected]<mailto:[email protected]>>
Cc: "Dana Tong"
<[email protected]<mailto:[email protected]>>,
"[email protected]<mailto:[email protected]>"
<[email protected]<mailto:[email protected]>>
Subject: [cisco-voip] [cisco-VoIP] Odd CUCM IP Phone Registration behavior
during Migration
Date: Sun, Jul 28, 2013 10:33 AM
Have you checked to see any ITL or CTL files on the phone?
Sent from my iPhone
On Jul 27, 2013, at 7:05 PM, Mike Lydick
<[email protected]<mailto:[email protected]>> wrote:
What does the phone log say? What are the phone load version's? Also a packet
capture would help diagnostic to see if the phone is get replys from the
infrastructure (cdp dhcp sccp).
On Jul 27, 2013 7:28 PM, "Dana Tong"
<[email protected]<mailto:[email protected]>> wrote:
Yes. Tried that also and it failed.
I checked the OS admin guide or the release notes late last night and it says -
Caution. If you go to an unrestricted release you will not be able to go back
via upgrade or a fresh install. Does this mean that there's something that is
copied to the phone firmware that stops it from ever going back to a restricted
release even on new hardware?
Regards,
Dana Tong
----- Reply message -----
From: "Travis L. Dennis"
<[email protected]<mailto:[email protected]>>
To: "Dana Tong"
<[email protected]<mailto:[email protected]>>,
"[email protected]<mailto:[email protected]>"
<[email protected]<mailto:[email protected]>>
Subject: [cisco-VoIP] Odd CUCM IP Phone Registration behavior during Migration
Date: Sun, Jul 28, 2013 5:09 AM
Have you tried resetting one of the problematic 7940 pones to factory default
and let it try to register?
From: cisco-voip
[mailto:[email protected]<mailto:[email protected]>]
On Behalf Of Dana Tong
Sent: Saturday, July 27, 2013 10:37 AM
To: [email protected]<mailto:[email protected]>
([email protected]<mailto:[email protected]>)
Subject: [cisco-voip] Odd CUCM IP Phone Registration behaviour during Migration
Good morning all,
Weird one tonight.
Customer has a CUCM version 7.1(5) with approx. 900 handsets of 7912's, 7940's
etc.
So I built up a new CUCM version 9.1(1) on new UCS hardware (vmware) and
everything looks fine. I cleaned up all the data an implemented some of the
intelligent call routing features in newer CUCM etc. Tested with some brand new
7942's out of the box and all is good.
Tonight I get onsite to perform the migration. I start with the first site.
~110 phones. Update the DHCP option 150 and reset the phones.
Now about 40 of the ~110 phones come across and register to the new CUCM ok.
This leaves some 70 phones reporting configuring IP. The DHCP is on the router,
and the router connected to the LAN via a dot1q trunk.
The registered phones are all of the 7912's and some 7940's.
Two of the phones close by are 7940's. One is registered and one is not. They
both have the same firmware. They are both on the same access switch. The
unregistered phone does not have an IP address. However the router's ARP and
DHCP has an IP address in its database. I cleared the ARP, and cleared the DHCP
bindings. Restart the phone. I see the DHCP request in the debugs and an
address get assigned but the phone still doesn't get an IP.
So I manually set an IP address on the phone. It still won't register. I set a
continuous ping to the phone and I get maybe 2% ping response. With some
response times up in the 190ms range. Weird. This is all LAN based. Check
spanning tree and that's ok. The TAC have investigated and they are stumped.
They ask me to log another fault for the switching guys. A PC behind the phone
in the voice VLAN also has perfect pings to the new CUCM. So it seems phone
related.
Anyways so I do some more troubleshooting. Roll back the DHCP option 150 and
reset all the phones. They all re-register with the old cluster no problems.
I configure a new VLAN on the switches and new sub-interface on the router.
Configure a new DHCP scope for the new range and configure this phone to use
that new VLAN. At this point I haven't added the new subnet to BGP to this
subnet cannot see the Data Centre VLANs.
The phone comes up in the test VLAN and gets an IP address ok. I can ping the
phone and have no loss.
I configure the BGP routing and now the new subnet is advertised into the
network and I can reach the CUCM.
Immediately, the phone starts dropping pings and is showing the same sporadic
response and packet loss.
I remove the subnet from BGP and now the phone is 100% responsive again. What
the???
So it seems there is an issue when the phone is trying to register to the new
CUCM. I've just checked the old cluster and noticed that this system is running
7.1(5) UNRESTRICTED. So the last upgrade which was done for this customer, it
seems someone had installed the UNRESTRICTED version. Is this affecting my
migration? The new cluster is a fresh build of UCM 9.1 straight on to new UCS
hardware. So it's a standard restricted ISO.
I know that once you go UNRESTRICTED you cannot go back. However this was not
an upgrade or backup/ restore. Remember this is a fresh build.
Anyways I'm stumped. Can you guys think of anything??? It seems to be related
the 7940 series phones. We tried another site and all of the 7912's migrated
fine but the 7940's didn't. But then again there were "some" 7940's in the HQ
site which did work.
Thanks in advance.
Cheers
Dana
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Message: 6
Date: Mon, 29 Jul 2013 16:15:28 -0700
From: Carlo <[email protected]>
To: David Zhars <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Voicemail to CD
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"
Better yet, try IMAP. it uses the same password as the web password, you can
change that on your password page on UC.
in outlook, add a new account, do manual and select IMAP. e-mail address, put
anything@ in.
user name and password is what you have in UC also the address of UC for the
server address.
Yo may need to select the SPA, but I dont.
Carlo
Sent from my iPad
On Jul 29, 2013, at 10:31 AM, David Zhars <[email protected]> wrote:
> Our Unity is not integrated with Exchange.
>
> I know Carlo referenced POP3, so just set up Outlook or whatever, point it at
> Unity with the user's creds, and I should be able to get their voicemails?
>
>
> On Mon, Jul 29, 2013 at 1:23 PM, Christian Arce <[email protected]>
> wrote:
> It is impossable to move it to a CD it will only work on a Cisco Color Phone
>
> On Jul 29, 2013 10:11 AM, "David Zhars" <[email protected]> wrote:
> I have a user that has a need to get some voicemails onto a CD....
>
> I have Unity 8.0
>
> I see some SMTP stuff, is that how I would do it? If so, where do I assign
> usernames and passwords for the users? Or am I completely wrong and there is
> a different (or no) way to do this?
>
> Thanks.
>
>
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Message: 7
Date: Tue, 30 Jul 2013 09:30:34 -0400
From: "Jason Aarons (AM)" <[email protected]>
To: "cisco-voip ([email protected])"
<[email protected]>
Subject: [cisco-voip] Insert Phones > Missing key in referenced table
for referential constraint (informix.fk_blfspeeddial_fknumplan).
Message-ID:
<4e38db0a1959b04c8c83edcf069b53ed0d3a9f8...@usispclexdb01.na.didata.local>
Content-Type: text/plain; charset="windows-1252"
I'm not spotting the problem, the phone SEPb4e9b08cd4ac goes in but not a
single of the 5 BLFs go in. Identical problem on all the BLFs. If I manually
go add them and Export it looks identical. Only the Insert fails.
[cid:[email protected]]
Screen capture from Notepad++;
[cid:[email protected]]
Insert Phones - All Details
Begin Time : 07/29/2013 19:37:59
Query :
Insert Phones in /common/bps/csvfiles/phones/insert/all/Import-072813.csv
Failure Details :
MAC Address/Device Name Error Code Error Description
-----------------------------------------------------------------------------------------
SEP8875567a68b8 Index: 1, Size: 1
SEPb4e9b08cd4ac BLF :: Error : Missing key in referenced table for referential
constraint (informix.fk_blfspeeddial_fknumplan).
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Message: 8
Date: Tue, 30 Jul 2013 13:57:48 +0000
From: "Ryan Ratliff (rratliff)" <[email protected]>
To: "Jason Aarons (AM)" <[email protected]>
Cc: "cisco-voip \([email protected]\)"
<[email protected]>
Subject: Re: [cisco-voip] Insert Phones > Missing key in referenced
table for referential constraint (informix.fk_blfspeeddial_fknumplan).
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="windows-1252"
Does the import really take "xxx in partition" for the DN? The blfspeeddial
table has an fknumplan reference and unless something is doing that conversion
correctly that looks like an area ready to fail your insert.
What do the bps logs say?
-Ryan
On Jul 30, 2013, at 9:30 AM, Jason Aarons (AM)
<[email protected]<mailto:[email protected]>> wrote:
I?m not spotting the problem, the phone SEPb4e9b08cd4ac goes in but not a
single of the 5 BLFs go in. Identical problem on all the BLFs. If I manually
go add them and Export it looks identical. Only the Insert fails.
<image001.png>
Screen capture from Notepad++;
<image002.png>
Insert Phones - All Details
Begin Time : 07/29/2013 19:37:59
Query :
Insert Phones in /common/bps/csvfiles/phones/insert/all/Import-072813.csv
Failure Details :
MAC Address/Device Name Error Code Error Description
-----------------------------------------------------------------------------------------
SEP8875567a68b8 Index: 1, Size: 1
SEPb4e9b08cd4ac BLF :: Error : Missing key in referenced table for referential
constraint (informix.fk_blfspeeddial_fknumplan).
_______________________________________________
cisco-voip mailing list
[email protected]<mailto:[email protected]>
https://puck.nether.net/mailman/listinfo/cisco-voip
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Message: 9
Date: Tue, 30 Jul 2013 11:39:46 -0400
From: Ryan Burtch <[email protected]>
To: "[email protected]" <[email protected]>, Ryan
Burtch <[email protected]>
Subject: [cisco-voip] Using DTMF # as input for Company Directory w/
CVP and ICM
Message-ID:
<cak+shf48gwn_bv3kvust5jotat7gdrmvn_ulhxrgbzjmwau...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
All:
I'm trying to use DTMF # as an input in a CVP Menu to direct callers to a
company directory. I have already changed the VXML termchar value to A, in
CVP Studio, but when I try to add Call.user.microapp.caller_input==# to my
if statement in ICM, it gives me an error (see below).
Does anyone know the proper config in ICM to get it to access the CED of #
when returning from CVP?
Sincerely,
Ryan Burtch
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End of cisco-voip Digest, Vol 117, Issue 26
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