Send cisco-voip mailing list submissions to
[email protected]
To subscribe or unsubscribe via the World Wide Web, visit
https://puck.nether.net/mailman/listinfo/cisco-voip
or, via email, send a message with subject or body 'help' to
[email protected]
You can reach the person managing the list at
[email protected]
When replying, please edit your Subject line so it is more specific
than "Re: Contents of cisco-voip digest..."
Today's Topics:
1. Changing codec to solve quality issue? (Erick Wellnitz)
2. Re: Upgrading from UCCX 5.0.2 to 7.0.2 (Grace Maximuangu)
3. Re: Changing codec to solve quality issue? (Divin John (dijohn))
4. Anyone using Jabber with UCCE 9x? (Jason Aarons (AM))
5. LD calls ring-through (Candese Perez)
6. Change Cisco Emergency Responder 9.0 IP... (Jonathan Charles)
7. Re: LD calls ring-through (Brian Meade (brmeade))
8. Re: Change Cisco Emergency Responder 9.0 IP...
(Brian Meade (brmeade))
9. Re: Anyone using Jabber with UCCE 9x? (Matthew Saskin)
10. Re: Change Cisco Emergency Responder 9.0 IP... (Jonathan Charles)
11. Re: Change Cisco Emergency Responder 9.0 IP...
(Brian Meade (brmeade))
12. Re: Change Cisco Emergency Responder 9.0 IP... (Jonathan Charles)
13. Re: Changing codec to solve quality issue? (Erick Wellnitz)
14. Re: Change Cisco Emergency Responder 9.0 IP...
(Brian Meade (brmeade))
15. Re: Change Cisco Emergency Responder 9.0 IP...
(Brian Meade (brmeade))
16. Re: Change Cisco Emergency Responder 9.0 IP... (Joe Martini)
17. Re: Change Cisco Emergency Responder 9.0 IP...
(Brian Meade (brmeade))
18. Re: Change Cisco Emergency Responder 9.0 IP... (Jonathan Charles)
19. Re: Change Cisco Emergency Responder 9.0 IP... (Jonathan Charles)
20. Re: Changing codec to solve quality issue? (Justin Steinberg)
21. CM upgrade 4.1(3)sr8a to 9.1 help (Mike )
22. Re: CM upgrade 4.1(3)sr8a to 9.1 help (Matthew Loraditch)
----------------------------------------------------------------------
Message: 1
Date: Thu, 19 Sep 2013 11:52:24 -0500
From: Erick Wellnitz <[email protected]>
To: cisco-voip <[email protected]>
Subject: [cisco-voip] Changing codec to solve quality issue?
Message-ID:
<CAK0wOsADQ8bQX8XOjvjbYVouA5HtbdxE=c9sgmowdl+xevf...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
CUCM 9.1.1a
8945 with sccp 9.3.2
Really odd situation here. If we use G.729 we have bad quality issues
consistently even with QoS applied and confirmed by TAC. If we use G.711
we have no quality issues.
We have plenty of bandwidth to run G711 but I don't like not knowing why
something is happening. It doesn't make sense why jitter and latency would
be through the roof with G729 wile G711 is perfect. I know G729 is more
sensitive to latency and jitter but it shouldn't cause higher latency and
jitter.
Could this be something in the carrier's underlying architecture?
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/8ef292ec/attachment-0001.html>
------------------------------
Message: 2
Date: Thu, 19 Sep 2013 13:23:15 -0400
From: Grace Maximuangu <[email protected]>
To: "Ryan LaFountain (rlafount)" <[email protected]>,
"[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Upgrading from UCCX 5.0.2 to 7.0.2
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
All,
Thanks for all your comments and assistance to get this issue resolved.
We finally fixed the issue and are on our way to the upgrade, can you share
your experiences, or any gotchas we need to be aware of before the upgrade. We
have put together some sort of a plan, for the upgrade, please let me know if I
am missing any vital step.
Upgrade Steps:
1. Run backup on UCCX server, copy wfavvid\scripts and wfavvid\prompts folder
to a safe location.
2. Upgrade Windows OS to 2003.1.5a, then to 2003.1.5aSR10 on first node
3. Upgrade Windows OS to 2003.1.5a, then to 2003.1.5aSR10 on second node
4. Upgrade UCCX 5.0(2) to UCCX 7.0(2) on the first node
5. Upgrde UCCX 5.0(2) to UCCX 7.0(2) on the second node
6. Upgrade one or two CAD workstation and test contact center applications
7. Upgrade all CAD workstations and test contact center applications
8. Upgrade UCCX 7.0(2) to UCCX 7.0(2)ES3 on the first node
9. Upgrade UCCX 7.0(2) to UCCX 7.0(2)ES3 on the second node
Rollback Steps:
1. Install Windows OS 2003.1.2a and upgrade it to 2003.1.2aSR16 on both UCCX
servers
2. Install UCCX 5.0(2) on the first node, restore the backup file on the first
node
3. Install UCCX 5.0(2) on the second node, check HA status
4. Uninstall CAD on one or two worstations and install the old CAD from UCCX
5.0(2)
:-:gm
Grace Maximuangu
Voice Solutions Engineer
Black Box Network Services
Cell: 213.268.6342
[email protected]<mailto:[email protected]>
www.blackbox.com<http://www.blackbox.com/>
[cid:[email protected]]
From: Ryan LaFountain (rlafount) [mailto:[email protected]]
Sent: Tuesday, August 20, 2013 7:36 AM
To: Grace Maximuangu; [email protected]
Subject: Re: [cisco-voip] Upgrading from UCCX 5.0.2 to 7.0.2 Screen Pop not
working
Hi Grace,
This sounds like two issues here. The first is that the workflow configuration
went missing during the upgrade to 7.0(2). There have been a couple of issues
around this, some known like those listed on page 27 in the link below and some
unknown where we've never been able to get to the bottom of why workflow
information wasn't retained after the upgrade.
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/installation/guide/cad702ccxig-cm.pdf
The second issue seems to be that even after you've recreated the workflow, the
screen pop doesn't work. Can you describe or send screenshots of what the
workflow configuration is and what the agent is experiencing when it 'does not
work'?
Thank you,
Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Email: [email protected]<mailto:[email protected]>
Hours: M - F 9:00am - 5:00pm
From: Grace Maximuangu
<[email protected]<mailto:[email protected]>>
Date: Monday, August 19, 2013 4:14 PM
To: "[email protected]<mailto:[email protected]>"
<[email protected]<mailto:[email protected]>>
Subject: [cisco-voip] Upgrading from UCCX 5.0.2 to 7.0.2 Screen Pop not working
Please advice, the after the upgrade, workflows had to be manually added, but
Screen Pop does not work, I just saw a post on Cisco UCCX forum, please has
anyone ran into the issue and how did this get resolved. And any references on
how to solve this issue would be highly appreciated
CAD is only capable of passing enterprise data to another application. It
cannot perform database lookups on its own. Your options are:
1) If it is browser-based, you can execute an HTTP POST or GET within the
integrated browser.
2) If the application will accept it, you can pass an IPC call
(Inter-Process Communication) to it. This is a formatted UDP packet that CAD
would send, typically on a loopback address, to a port the other application is
listening on.
3) If the action can be repeated with a consistent series of key strokes,
you can call a macro to replay that key sequence, effectively paste the data
into the correct field, and execute the search.
You can use the Cisco Desktop Administrator User Guide for CAD 6.6 for Unified
CM<http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/user/guide/cda66ug-cm.pdf>
as documentation on how to setup workflows within CAD.
You will need to use Enterprise Data to pass the caller ID information (or
anything else you want CAD to get). This has been covered on the forum many
times. Here is one example to get you
started:https://supportforums.cisco.com/message/1047577#1047577
Please see the post from Cisco forum
:-:gm
Grace Maximuangu
Voice Solutions Engineer
Black Box Network Services
[cid:[email protected]]
________________________________
This email and any files transmitted with it are confidential and are intended
for the sole use of the individual to whom they are addressed. Black Box
Corporation reserves the right to scan all e-mail traffic for restricted
content and to monitor all e-mail in general. If you are not the intended
recipient or you have received this email in error, any use, dissemination or
forwarding of this email is strictly prohibited. If you have received this
email in error, please notify the sender by replying to this email.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/8e516eef/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.jpg
Type: image/jpeg
Size: 4336 bytes
Desc: image004.jpg
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/8e516eef/attachment-0002.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.jpg
Type: image/jpeg
Size: 7080 bytes
Desc: image005.jpg
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/8e516eef/attachment-0003.jpg>
------------------------------
Message: 3
Date: Thu, 19 Sep 2013 17:34:07 +0000
From: "Divin John (dijohn)" <[email protected]>
To: Erick Wellnitz <[email protected]>, cisco-voip
<[email protected]>
Subject: Re: [cisco-voip] Changing codec to solve quality issue?
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Do you have a packet capture from the Phone?
Regards,
Divin
From: Erick Wellnitz <[email protected]>
Date: Thursday, 19 September 2013 7:52 PM
To: cisco-voip <[email protected]>
Subject: [cisco-voip] Changing codec to solve quality issue?
CUCM 9.1.1a
8945 with sccp 9.3.2
Really odd situation here. If we use G.729 we have bad quality issues
consistently even with QoS applied and confirmed by TAC. If we use G.711 we
have no quality issues.
We have plenty of bandwidth to run G711 but I don't like not knowing why
something is happening. It doesn't make sense why jitter and latency would
be through the roof with G729 wile G711 is perfect. I know G729 is more
sensitive to latency and jitter but it shouldn't cause higher latency and
jitter.
Could this be something in the carrier's underlying architecture?
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/4c4a9728/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: smime.p7s
Type: application/pkcs7-signature
Size: 5533 bytes
Desc: not available
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/4c4a9728/attachment-0001.p7s>
------------------------------
Message: 4
Date: Thu, 19 Sep 2013 14:24:10 -0400
From: "Jason Aarons (AM)" <[email protected]>
To: "cisco-voip ([email protected])"
<[email protected]>
Subject: [cisco-voip] Anyone using Jabber with UCCE 9x?
Message-ID:
<4e38db0a1959b04c8c83edcf069b53ed0d3ba18...@usispclexdb01.na.didata.local>
Content-Type: text/plain; charset="windows-1252"
Anyone using Jabber (PC, MAC, tablet, smartphone) along with the Anyconnect VPN
as a UCCE agent?
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/14989832/attachment-0001.html>
------------------------------
Message: 5
Date: Thu, 19 Sep 2013 11:45:40 -0500
From: Candese Perez <[email protected]>
To: "[email protected] VOIP" <[email protected]>
Subject: [cisco-voip] LD calls ring-through
Message-ID:
<CAMAHmVJY5uJxz0LrMwf+rmRNym1z9=mqrloysasu47zm5yy...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
I am currently working with a customer who uses an LD carrier with
authorization codes.
When making an outbound LD call with 10 digit ANI, the calls just ring
through.
I contacted the carrier because when I send 4 digit ANI the calls proceed,
but I don't get prompted to enter the authorization code.
The carrier notified me that they don't send answer supervision with 10
digit ANI so they are sending the prompts but all I am hearing is ringing.
I have enabled voice rtp send-recv on the voice gateway, is there something
in CUCM that I need to verify?
The call flow is SIP phone to CUCM 9.1 over SIP trunk to VG with PRI to
telco/LD carrier.
Has anyone else seen this issue?
Thanks!
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/56bdde61/attachment-0001.html>
------------------------------
Message: 6
Date: Thu, 19 Sep 2013 13:41:02 -0500
From: Jonathan Charles <[email protected]>
To: "[email protected]" <[email protected]>
Subject: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<caplpvzh82nws31kyatkqdjgdma8ot3awnw4pge7umj7c-mx...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy
to customer and after following these instructions:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Link is for changing IP on 8.6.1, but could not find any better
instructions for 9.0
After a reboot, I just get a 500 Internal Server error going to the login
page.
I change the IP back and it works fine...
What am I doing wrong?
Jonathan
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/7914a96a/attachment-0001.html>
------------------------------
Message: 7
Date: Thu, 19 Sep 2013 18:44:08 +0000
From: "Brian Meade (brmeade)" <[email protected]>
To: Candese Perez <[email protected]>, "[email protected]
VOIP" <[email protected]>
Subject: Re: [cisco-voip] LD calls ring-through
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Candese,
Get a "debug isdn q931" and "debug ccsip messages" from the gateway so we can
see exactly what is happening. We'll need to see if the gateway is actually
sending early media capabilities to CUCM.
Brian
From: cisco-voip [mailto:[email protected]] On Behalf Of
Candese Perez
Sent: Thursday, September 19, 2013 12:46 PM
To: [email protected] VOIP
Subject: [cisco-voip] LD calls ring-through
I am currently working with a customer who uses an LD carrier with
authorization codes.
When making an outbound LD call with 10 digit ANI, the calls just ring through.
I contacted the carrier because when I send 4 digit ANI the calls proceed, but
I don't get prompted to enter the authorization code.
The carrier notified me that they don't send answer supervision with 10 digit
ANI so they are sending the prompts but all I am hearing is ringing.
I have enabled voice rtp send-recv on the voice gateway, is there something in
CUCM that I need to verify?
The call flow is SIP phone to CUCM 9.1 over SIP trunk to VG with PRI to
telco/LD carrier.
Has anyone else seen this issue?
Thanks!
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/7af32630/attachment-0001.html>
------------------------------
Message: 8
Date: Thu, 19 Sep 2013 18:46:48 +0000
From: "Brian Meade (brmeade)" <[email protected]>
To: Jonathan Charles <[email protected]>, "[email protected]"
<[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Jonathan,
Here's the guide for CER 9.0:
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Full version list available here-
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
Brian
From: cisco-voip [mailto:[email protected]] On Behalf Of
Jonathan Charles
Sent: Thursday, September 19, 2013 2:41 PM
To: [email protected]
Subject: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy to
customer and after following these instructions:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Link is for changing IP on 8.6.1, but could not find any better instructions
for 9.0
After a reboot, I just get a 500 Internal Server error going to the login page.
I change the IP back and it works fine...
What am I doing wrong?
Jonathan
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/d5bede5d/attachment-0001.html>
------------------------------
Message: 9
Date: Thu, 19 Sep 2013 14:49:45 -0400
From: Matthew Saskin <[email protected]>
To: "Jason Aarons (AM)" <[email protected]>
Cc: "cisco-voip \([email protected]\)"
<[email protected]>
Subject: Re: [cisco-voip] Anyone using Jabber with UCCE 9x?
Message-ID:
<CAMSV-mt=7f9hgccjqofylvdzugdo7-s5mfrp4cgsxx0l5ow...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Lots of caveats to using Jabber as a UCCE endpoint. Specifically:
Agent Desktop *must* be finesse, no CTIOS, no CAD
Jabber 9.2 for windows only (no mac, no tablet, etc.)
UCCE must be 9.0(2) or higher
Matthew Saskin
[email protected]
203-253-9571
On Thu, Sep 19, 2013 at 2:24 PM, Jason Aarons (AM) <
[email protected]> wrote:
> Anyone using Jabber (PC, MAC, tablet, smartphone) along with the
> Anyconnect VPN as a UCCE agent?****
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/d8c635cd/attachment-0001.html>
------------------------------
Message: 10
Date: Thu, 19 Sep 2013 13:52:55 -0500
From: Jonathan Charles <[email protected]>
To: "Brian Meade (brmeade)" <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<CAPLPVZjvWmsCbgihC=167p_wxt55gx8766lp4f0fb9m8qn0...@mail.gmail.com>
Content-Type: text/plain; charset="windows-1252"
That was the link I posted, it doesn't work.
You will also note, that the links are the same for version 1.X all the way
to 9.X... which is kind of impossible...
Jonathan
On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade) <[email protected]>wrote:
> Jonathan,****
>
> ** **
>
> Here?s the guide for CER 9.0:
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
> ****
>
> ** **
>
> Full version list available here-
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
> ****
>
> ** **
>
> Brian****
>
> ** **
>
> *From:* cisco-voip [mailto:[email protected]] *On Behalf
> Of *Jonathan Charles
> *Sent:* Thursday, September 19, 2013 2:41 PM
> *To:* [email protected]
> *Subject:* [cisco-voip] Change Cisco Emergency Responder 9.0 IP...****
>
> ** **
>
> Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy
> to customer and after following these instructions:****
>
> ** **
>
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
> ****
>
> ** **
>
> Link is for changing IP on 8.6.1, but could not find any better
> instructions for 9.0****
>
> ** **
>
> ** **
>
> After a reboot, I just get a 500 Internal Server error going to the login
> page.****
>
> ** **
>
> I change the IP back and it works fine...****
>
> ** **
>
> What am I doing wrong?****
>
> ** **
>
> ** **
>
> ** **
>
> Jonathan****
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/64d972e5/attachment-0001.html>
------------------------------
Message: 11
Date: Thu, 19 Sep 2013 18:54:23 +0000
From: "Brian Meade (brmeade)" <[email protected]>
To: Jonathan Charles <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Jonathan,
Yea, I just noticed that.
Are you using a single node or pub/sub?
If pub/sub, which IP address did you change? Both?
Brian
From: Jonathan Charles [mailto:[email protected]]
Sent: Thursday, September 19, 2013 2:53 PM
To: Brian Meade (brmeade)
Cc: [email protected]
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
That was the link I posted, it doesn't work.
You will also note, that the links are the same for version 1.X all the way to
9.X... which is kind of impossible...
Jonathan
On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade)
<[email protected]<mailto:[email protected]>> wrote:
Jonathan,
Here's the guide for CER 9.0:
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Full version list available here-
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
Brian
From: cisco-voip
[mailto:[email protected]<mailto:[email protected]>]
On Behalf Of Jonathan Charles
Sent: Thursday, September 19, 2013 2:41 PM
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy to
customer and after following these instructions:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Link is for changing IP on 8.6.1, but could not find any better instructions
for 9.0
After a reboot, I just get a 500 Internal Server error going to the login page.
I change the IP back and it works fine...
What am I doing wrong?
Jonathan
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/e8398438/attachment-0001.html>
------------------------------
Message: 12
Date: Thu, 19 Sep 2013 13:55:25 -0500
From: Jonathan Charles <[email protected]>
To: "Brian Meade (brmeade)" <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<CAPLPVZhrwiLUFq2WEAXHubtnjOmLmht=cs7+dy8iaako2we...@mail.gmail.com>
Content-Type: text/plain; charset="windows-1252"
Just a single node... one boring server with no intentions (yet) to add a
second...
We are also not using DNS for this.
On Thu, Sep 19, 2013 at 1:54 PM, Brian Meade (brmeade) <[email protected]>wrote:
> Jonathan,****
>
> ** **
>
> Yea, I just noticed that.****
>
> ** **
>
> Are you using a single node or pub/sub?****
>
> ** **
>
> If pub/sub, which IP address did you change? Both?****
>
> ** **
>
> Brian****
>
> ** **
>
> *From:* Jonathan Charles [mailto:[email protected]]
> *Sent:* Thursday, September 19, 2013 2:53 PM
> *To:* Brian Meade (brmeade)
> *Cc:* [email protected]
> *Subject:* Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...****
>
> ** **
>
> That was the link I posted, it doesn't work.****
>
> ** **
>
> You will also note, that the links are the same for version 1.X all the
> way to 9.X... which is kind of impossible...****
>
> ** **
>
> ** **
>
> Jonathan****
>
> ** **
>
> On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade) <[email protected]>
> wrote:****
>
> Jonathan,****
>
> ****
>
> Here?s the guide for CER 9.0:
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
> ****
>
> ****
>
> Full version list available here-
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
> ****
>
> ****
>
> Brian****
>
> ****
>
> *From:* cisco-voip [mailto:[email protected]] *On Behalf
> Of *Jonathan Charles
> *Sent:* Thursday, September 19, 2013 2:41 PM
> *To:* [email protected]
> *Subject:* [cisco-voip] Change Cisco Emergency Responder 9.0 IP...****
>
> ****
>
> Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy
> to customer and after following these instructions:****
>
> ****
>
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
> ****
>
> ****
>
> Link is for changing IP on 8.6.1, but could not find any better
> instructions for 9.0****
>
> ****
>
> ****
>
> After a reboot, I just get a 500 Internal Server error going to the login
> page.****
>
> ****
>
> I change the IP back and it works fine...****
>
> ****
>
> What am I doing wrong?****
>
> ****
>
> ****
>
> ****
>
> Jonathan****
>
> ** **
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/2258a91f/attachment-0001.html>
------------------------------
Message: 13
Date: Thu, 19 Sep 2013 13:03:05 -0500
From: Erick Wellnitz <[email protected]>
To: "Divin John (dijohn)" <[email protected]>
Cc: cisco-voip <[email protected]>
Subject: Re: [cisco-voip] Changing codec to solve quality issue?
Message-ID:
<cak0wosblx7wwaovn+g5sssguuekqcfwxnwmyjqq4xvvxl1j...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Nothing appears out of the ordinary from the captures I've done on my
phone. DSCP is set properly and there doesn't appear to be long delays in
packet delivery.
One hypothesis we have is that the political aspect has amplified the
actual problem.
I'll try to capture some more if I can convince someoen to switch back for
testing purposes.
On Thu, Sep 19, 2013 at 12:34 PM, Divin John (dijohn) <[email protected]>wrote:
> Do you have a packet capture from the Phone?
> Regards,
> Divin
>
> From: Erick Wellnitz <[email protected]>
> Date: Thursday, 19 September 2013 7:52 PM
> To: cisco-voip <[email protected]>
> Subject: [cisco-voip] Changing codec to solve quality issue?
>
> CUCM 9.1.1a
> 8945 with sccp 9.3.2
>
> Really odd situation here. If we use G.729 we have bad quality issues
> consistently even with QoS applied and confirmed by TAC. If we use G.711
> we have no quality issues.
>
> We have plenty of bandwidth to run G711 but I don't like not knowing why
> something is happening. It doesn't make sense why jitter and latency would
> be through the roof with G729 wile G711 is perfect. I know G729 is more
> sensitive to latency and jitter but it shouldn't cause higher latency and
> jitter.
>
> Could this be something in the carrier's underlying architecture?
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/7f61803d/attachment-0001.html>
------------------------------
Message: 14
Date: Thu, 19 Sep 2013 18:56:16 +0000
From: "Brian Meade (brmeade)" <[email protected]>
To: Jonathan Charles <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Found this link for 9.0 which is way better-
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cer/9_0/english/administration/guide/CER0_BK_CBC9B8B3_00_cisco-emergency-responder-admin-guide_chapter_0111.html#CER0_TP_ED9300A1_00
Brian
From: Brian Meade (brmeade)
Sent: Thursday, September 19, 2013 2:54 PM
To: 'Jonathan Charles'
Cc: [email protected]
Subject: RE: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Jonathan,
Yea, I just noticed that.
Are you using a single node or pub/sub?
If pub/sub, which IP address did you change? Both?
Brian
From: Jonathan Charles [mailto:[email protected]]
Sent: Thursday, September 19, 2013 2:53 PM
To: Brian Meade (brmeade)
Cc: [email protected]<mailto:[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
That was the link I posted, it doesn't work.
You will also note, that the links are the same for version 1.X all the way to
9.X... which is kind of impossible...
Jonathan
On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade)
<[email protected]<mailto:[email protected]>> wrote:
Jonathan,
Here's the guide for CER 9.0:
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Full version list available here-
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
Brian
From: cisco-voip
[mailto:[email protected]<mailto:[email protected]>]
On Behalf Of Jonathan Charles
Sent: Thursday, September 19, 2013 2:41 PM
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy to
customer and after following these instructions:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Link is for changing IP on 8.6.1, but could not find any better instructions
for 9.0
After a reboot, I just get a 500 Internal Server error going to the login page.
I change the IP back and it works fine...
What am I doing wrong?
Jonathan
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/c40d1340/attachment-0001.html>
------------------------------
Message: 15
Date: Thu, 19 Sep 2013 18:57:25 +0000
From: "Brian Meade (brmeade)" <[email protected]>
To: Jonathan Charles <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
What does "show tech network hosts" show? Old IP or new? Also, what does "run
sql select * from cerremote" show?
From: Jonathan Charles [mailto:[email protected]]
Sent: Thursday, September 19, 2013 2:55 PM
To: Brian Meade (brmeade)
Cc: [email protected]
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Just a single node... one boring server with no intentions (yet) to add a
second...
We are also not using DNS for this.
On Thu, Sep 19, 2013 at 1:54 PM, Brian Meade (brmeade)
<[email protected]<mailto:[email protected]>> wrote:
Jonathan,
Yea, I just noticed that.
Are you using a single node or pub/sub?
If pub/sub, which IP address did you change? Both?
Brian
From: Jonathan Charles [mailto:[email protected]<mailto:[email protected]>]
Sent: Thursday, September 19, 2013 2:53 PM
To: Brian Meade (brmeade)
Cc: [email protected]<mailto:[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
That was the link I posted, it doesn't work.
You will also note, that the links are the same for version 1.X all the way to
9.X... which is kind of impossible...
Jonathan
On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade)
<[email protected]<mailto:[email protected]>> wrote:
Jonathan,
Here's the guide for CER 9.0:
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Full version list available here-
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
Brian
From: cisco-voip
[mailto:[email protected]<mailto:[email protected]>]
On Behalf Of Jonathan Charles
Sent: Thursday, September 19, 2013 2:41 PM
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy to
customer and after following these instructions:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Link is for changing IP on 8.6.1, but could not find any better instructions
for 9.0
After a reboot, I just get a 500 Internal Server error going to the login page.
I change the IP back and it works fine...
What am I doing wrong?
Jonathan
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/c2930630/attachment-0001.html>
------------------------------
Message: 16
Date: Thu, 19 Sep 2013 15:23:02 -0400
From: Joe Martini <[email protected]>
To: Jonathan Charles <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID: <[email protected]>
Content-Type: text/plain; charset="windows-1252"
This is a known defect
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCui30257.
CSCui30257 - After CER IP Address Change, Webpages 500 Error and Database Error
Joe
On Sep 19, 2013, at 2:55 PM, Jonathan Charles <[email protected]> wrote:
Just a single node... one boring server with no intentions (yet) to add a
second...
We are also not using DNS for this.
On Thu, Sep 19, 2013 at 1:54 PM, Brian Meade (brmeade) <[email protected]>
wrote:
Jonathan,
Yea, I just noticed that.
Are you using a single node or pub/sub?
If pub/sub, which IP address did you change? Both?
Brian
From: Jonathan Charles [mailto:[email protected]]
Sent: Thursday, September 19, 2013 2:53 PM
To: Brian Meade (brmeade)
Cc: [email protected]
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
That was the link I posted, it doesn't work.
You will also note, that the links are the same for version 1.X all the way to
9.X... which is kind of impossible...
Jonathan
On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade) <[email protected]>
wrote:
Jonathan,
Here?s the guide for CER 9.0:
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Full version list available here-
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
Brian
From: cisco-voip [mailto:[email protected]] On Behalf Of
Jonathan Charles
Sent: Thursday, September 19, 2013 2:41 PM
To: [email protected]
Subject: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy to
customer and after following these instructions:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Link is for changing IP on 8.6.1, but could not find any better instructions
for 9.0
After a reboot, I just get a 500 Internal Server error going to the login page.
I change the IP back and it works fine...
What am I doing wrong?
Jonathan
_______________________________________________
cisco-voip mailing list
[email protected]
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/e8979871/attachment-0001.html>
------------------------------
Message: 17
Date: Thu, 19 Sep 2013 19:23:44 +0000
From: "Brian Meade (brmeade)" <[email protected]>
To: "Joe Martini (joemar2)" <[email protected]>, Jonathan Charles
<[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
Just as I was sending him the bug ID!
From: Joe Martini (joemar2)
Sent: Thursday, September 19, 2013 3:23 PM
To: Jonathan Charles
Cc: Brian Meade (brmeade); [email protected]
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
This is a known defect
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCui30257.
CSCui30257 - After CER IP Address Change, Webpages 500 Error and Database Error
Joe
On Sep 19, 2013, at 2:55 PM, Jonathan Charles
<[email protected]<mailto:[email protected]>> wrote:
Just a single node... one boring server with no intentions (yet) to add a
second...
We are also not using DNS for this.
On Thu, Sep 19, 2013 at 1:54 PM, Brian Meade (brmeade)
<[email protected]<mailto:[email protected]>> wrote:
Jonathan,
Yea, I just noticed that.
Are you using a single node or pub/sub?
If pub/sub, which IP address did you change? Both?
Brian
From: Jonathan Charles [mailto:[email protected]<mailto:[email protected]>]
Sent: Thursday, September 19, 2013 2:53 PM
To: Brian Meade (brmeade)
Cc: [email protected]<mailto:[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
That was the link I posted, it doesn't work.
You will also note, that the links are the same for version 1.X all the way to
9.X... which is kind of impossible...
Jonathan
On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade)
<[email protected]<mailto:[email protected]>> wrote:
Jonathan,
Here's the guide for CER 9.0:
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Full version list available here-
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
Brian
From: cisco-voip
[mailto:[email protected]<mailto:[email protected]>]
On Behalf Of Jonathan Charles
Sent: Thursday, September 19, 2013 2:41 PM
To: [email protected]<mailto:[email protected]>
Subject: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy to
customer and after following these instructions:
http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
Link is for changing IP on 8.6.1, but could not find any better instructions
for 9.0
After a reboot, I just get a 500 Internal Server error going to the login page.
I change the IP back and it works fine...
What am I doing wrong?
Jonathan
_______________________________________________
cisco-voip mailing list
[email protected]<mailto:[email protected]>
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/81f6d05a/attachment-0001.html>
------------------------------
Message: 18
Date: Thu, 19 Sep 2013 14:24:52 -0500
From: Jonathan Charles <[email protected]>
To: "Brian Meade (brmeade)" <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<CAPLPVZgCsfWy9HNX0G72ioKamA77=tmde_fyym941c7p-2u...@mail.gmail.com>
Content-Type: text/plain; charset="windows-1252"
Thanks, we are getting new entitlement and I will open a TAC case thanks!
On Thu, Sep 19, 2013 at 2:23 PM, Brian Meade (brmeade) <[email protected]>wrote:
> Just as I was sending him the bug ID!****
>
> ** **
>
> *From:* Joe Martini (joemar2)
> *Sent:* Thursday, September 19, 2013 3:23 PM
> *To:* Jonathan Charles
> *Cc:* Brian Meade (brmeade); [email protected]
>
> *Subject:* Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...****
>
> ** **
>
> This is a known defect
> http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCui30257
> .****
>
> ** **
>
> CSCui30257 - After CER IP Address Change, Webpages 500 Error and Database
> Error****
>
> ** **
>
> Joe****
>
> ** **
>
> On Sep 19, 2013, at 2:55 PM, Jonathan Charles <[email protected]> wrote:**
> **
>
> ** **
>
> Just a single node... one boring server with no intentions (yet) to add a
> second...****
>
> ** **
>
> We are also not using DNS for this.****
>
> ** **
>
> On Thu, Sep 19, 2013 at 1:54 PM, Brian Meade (brmeade) <[email protected]>
> wrote:****
>
> Jonathan,****
>
> ****
>
> Yea, I just noticed that.****
>
> ****
>
> Are you using a single node or pub/sub?****
>
> ****
>
> If pub/sub, which IP address did you change? Both?****
>
> ****
>
> Brian****
>
> ****
>
> *From:* Jonathan Charles [mailto:[email protected]]
> *Sent:* Thursday, September 19, 2013 2:53 PM
> *To:* Brian Meade (brmeade)
> *Cc:* [email protected]
> *Subject:* Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...****
>
> ****
>
> That was the link I posted, it doesn't work.****
>
> ****
>
> You will also note, that the links are the same for version 1.X all the
> way to 9.X... which is kind of impossible...****
>
> ****
>
> ****
>
> Jonathan****
>
> ****
>
> On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade) <[email protected]>
> wrote:****
>
> Jonathan,****
>
> ****
>
> Here?s the guide for CER 9.0:
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
> ****
>
> ****
>
> Full version list available here-
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
> ****
>
> ****
>
> Brian****
>
> ****
>
> *From:* cisco-voip [mailto:[email protected]] *On Behalf
> Of *Jonathan Charles
> *Sent:* Thursday, September 19, 2013 2:41 PM
> *To:* [email protected]
> *Subject:* [cisco-voip] Change Cisco Emergency Responder 9.0 IP...****
>
> ****
>
> Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy
> to customer and after following these instructions:****
>
> ****
>
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
> ****
>
> ****
>
> Link is for changing IP on 8.6.1, but could not find any better
> instructions for 9.0****
>
> ****
>
> ****
>
> After a reboot, I just get a 500 Internal Server error going to the login
> page.****
>
> ****
>
> I change the IP back and it works fine...****
>
> ****
>
> What am I doing wrong?****
>
> ****
>
> ****
>
> ****
>
> Jonathan****
>
> ****
>
> ** **
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip****
>
> ** **
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/9abebfb7/attachment-0001.html>
------------------------------
Message: 19
Date: Thu, 19 Sep 2013 13:59:09 -0500
From: Jonathan Charles <[email protected]>
To: "Brian Meade (brmeade)" <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...
Message-ID:
<CAPLPVZgiPye4Wcp=6awcbzjuq6jspxjtos0eza3h1t+ctld...@mail.gmail.com>
Content-Type: text/plain; charset="windows-1252"
So, no need to change IP at Server Settings like in the first doc?
On Thu, Sep 19, 2013 at 1:57 PM, Brian Meade (brmeade) <[email protected]>wrote:
> What does ?show tech network hosts? show? Old IP or new? Also, what
> does ?run sql select * from cerremote? show?****
>
> ** **
>
> *From:* Jonathan Charles [mailto:[email protected]]
> *Sent:* Thursday, September 19, 2013 2:55 PM
>
> *To:* Brian Meade (brmeade)
> *Cc:* [email protected]
> *Subject:* Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...****
>
> ** **
>
> Just a single node... one boring server with no intentions (yet) to add a
> second...****
>
> ** **
>
> We are also not using DNS for this.****
>
> ** **
>
> On Thu, Sep 19, 2013 at 1:54 PM, Brian Meade (brmeade) <[email protected]>
> wrote:****
>
> Jonathan,****
>
> ****
>
> Yea, I just noticed that.****
>
> ****
>
> Are you using a single node or pub/sub?****
>
> ****
>
> If pub/sub, which IP address did you change? Both?****
>
> ****
>
> Brian****
>
> ****
>
> *From:* Jonathan Charles [mailto:[email protected]]
> *Sent:* Thursday, September 19, 2013 2:53 PM
> *To:* Brian Meade (brmeade)
> *Cc:* [email protected]
> *Subject:* Re: [cisco-voip] Change Cisco Emergency Responder 9.0 IP...****
>
> ****
>
> That was the link I posted, it doesn't work.****
>
> ****
>
> You will also note, that the links are the same for version 1.X all the
> way to 9.X... which is kind of impossible...****
>
> ****
>
> ****
>
> Jonathan****
>
> ****
>
> On Thu, Sep 19, 2013 at 1:46 PM, Brian Meade (brmeade) <[email protected]>
> wrote:****
>
> Jonathan,****
>
> ****
>
> Here?s the guide for CER 9.0:
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
> ****
>
> ****
>
> Full version list available here-
> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps842/prod_tech_notes_list.html
> ****
>
> ****
>
> Brian****
>
> ****
>
> *From:* cisco-voip [mailto:[email protected]] *On Behalf
> Of *Jonathan Charles
> *Sent:* Thursday, September 19, 2013 2:41 PM
> *To:* [email protected]
> *Subject:* [cisco-voip] Change Cisco Emergency Responder 9.0 IP...****
>
> ****
>
> Staged CER 9.0.2.10000-1 on our test network, need to change IP to deploy
> to customer and after following these instructions:****
>
> ****
>
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps842/products_tech_note09186a0080c13fb6.shtml
> ****
>
> ****
>
> Link is for changing IP on 8.6.1, but could not find any better
> instructions for 9.0****
>
> ****
>
> ****
>
> After a reboot, I just get a 500 Internal Server error going to the login
> page.****
>
> ****
>
> I change the IP back and it works fine...****
>
> ****
>
> What am I doing wrong?****
>
> ****
>
> ****
>
> ****
>
> Jonathan****
>
> ****
>
> ** **
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/79cc38aa/attachment-0001.html>
------------------------------
Message: 20
Date: Thu, 19 Sep 2013 23:05:18 -0400
From: Justin Steinberg <[email protected]>
To: Erick Wellnitz <[email protected]>
Cc: cisco-voip <[email protected]>
Subject: Re: [cisco-voip] Changing codec to solve quality issue?
Message-ID:
<CACCAghbBmGUzGOJA-yD=QuxO7k9CxyEM=5qg1jrkww9ukqz...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
are you SIP trunk to the PSTN ? I would assume poor audio on the g729
codec could be caused within the carrier network.
On Thu, Sep 19, 2013 at 2:03 PM, Erick Wellnitz <[email protected]>wrote:
> Nothing appears out of the ordinary from the captures I've done on my
> phone. DSCP is set properly and there doesn't appear to be long delays in
> packet delivery.
>
> One hypothesis we have is that the political aspect has amplified the
> actual problem.
>
> I'll try to capture some more if I can convince someoen to switch back for
> testing purposes.
>
>
> On Thu, Sep 19, 2013 at 12:34 PM, Divin John (dijohn) <[email protected]>wrote:
>
>> Do you have a packet capture from the Phone?
>> Regards,
>> Divin
>>
>> From: Erick Wellnitz <[email protected]>
>> Date: Thursday, 19 September 2013 7:52 PM
>> To: cisco-voip <[email protected]>
>> Subject: [cisco-voip] Changing codec to solve quality issue?
>>
>> CUCM 9.1.1a
>> 8945 with sccp 9.3.2
>>
>> Really odd situation here. If we use G.729 we have bad quality issues
>> consistently even with QoS applied and confirmed by TAC. If we use G.711
>> we have no quality issues.
>>
>> We have plenty of bandwidth to run G711 but I don't like not knowing why
>> something is happening. It doesn't make sense why jitter and latency would
>> be through the roof with G729 wile G711 is perfect. I know G729 is more
>> sensitive to latency and jitter but it shouldn't cause higher latency and
>> jitter.
>>
>> Could this be something in the carrier's underlying architecture?
>>
>
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130919/152d9d37/attachment-0001.html>
------------------------------
Message: 21
Date: Fri, 20 Sep 2013 11:39:10 -0400
From: "Mike " <[email protected]>
To: "'Cisco VOIP'" <[email protected]>
Subject: [cisco-voip] CM upgrade 4.1(3)sr8a to 9.1 help
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"
I have a situation where I cannot upgrade the exiting cluster to 4.3 and
from what I remember the Windows to Linux tool only supports 4.3 ? Am I
stuck with BATing the config out in 4.1 or is there another option?
Thanks,
Mike
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130920/19c2c9fe/attachment-0001.html>
------------------------------
Message: 22
Date: Fri, 20 Sep 2013 15:47:40 +0000
From: Matthew Loraditch <[email protected]>
To: "Mike " <[email protected]>, "'Cisco VOIP'"
<[email protected]>
Subject: Re: [cisco-voip] CM upgrade 4.1(3)sr8a to 9.1 help
Message-ID:
<[email protected]>
Content-Type: text/plain; charset="us-ascii"
You can DMA from 4.1.3 to 7.1.5b.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf
Page 37
Then from there to 9.1
Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093
voice. 410.252.8830
fax. 410.252.9284
Twitter<http://twitter.com/heliontech> |
Facebook<http://www.facebook.com/#!/pages/Helion/252157915296> |
Website<http://www.heliontechnologies.com/> | Email
Support<mailto:[email protected]?subject=Technical%20Support%20Request>
From: cisco-voip [mailto:[email protected]] On Behalf Of Mike
Sent: Friday, September 20, 2013 11:39 AM
To: 'Cisco VOIP'
Subject: [cisco-voip] CM upgrade 4.1(3)sr8a to 9.1 help
I have a situation where I cannot upgrade the exiting cluster to 4.3 and from
what I remember the Windows to Linux tool only supports 4.3 ? Am I stuck with
BATing the config out in 4.1 or is there another option?
Thanks,
Mike
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<https://puck.nether.net/pipermail/cisco-voip/attachments/20130920/82d74b29/attachment-0001.html>
------------------------------
Subject: Digest Footer
_______________________________________________
cisco-voip mailing list
[email protected]
https://puck.nether.net/mailman/listinfo/cisco-voip
------------------------------
End of cisco-voip Digest, Vol 119, Issue 19
*******************************************
