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Today's Topics:
1. Re: Cisco Unity 7.0(2) Offline issue (Erick)
2. BAT phone update issue cucm 8.6.2.2 (James Dust)
3. Re: BAT phone update issue cucm 8.6.2.2 (Mike Lydick)
4. Re: BAT phone update issue cucm 8.6.2.2 (Jason Aarons (AM))
5. Re: Cisco Unity 7.0(2) Offline issue (Jason Aarons (AM))
6. mgcp srst and vrfs (abbas Wali)
7. Re: 'interesting' EMCC behavior (Erick Wellnitz)
----------------------------------------------------------------------
Message: 1
Date: Mon, 7 Oct 2013 00:10:51 -0500
From: Erick <[email protected]>
To: Anish Kumar <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Cisco Unity 7.0(2) Offline issue
Message-ID: <[email protected]>
Content-Type: text/plain; charset="us-ascii"
Check to see if your exchange server is functioning fine and exchange services
on the unity server are running.
Also check disk space on the unity server, I've seen the Exchange services stop
running if disk space runs out.
Are you unified or voicemail only?
Sent from my iPhone
On Oct 6, 2013, at 1:07 AM, Anish Kumar <[email protected]> wrote:
> Dear all,
>
>
> We are facing issue in Cisco Unity Messaging Server,the error is "The Message
> server is Offline". Kindly Assist for further solution urgently.
>
>
>
> --
> Thanks & Regards
>
> Anish Kumar K
>
> Post Sale Engineer
>
> Mob : +91 8451006847
>
> mailto:[email protected]
>
> MAGNUM NETWORKS SUPPORT PVT.LTD
>
> 204 I B-Wing I Sagar Tech Plaza
>
> Andheri Kurla Road I Sakinaka
>
> Andheri(E) Mumbai - 400072
>
>
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
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Message: 2
Date: Mon, 7 Oct 2013 07:33:27 +0000
From: James Dust <[email protected]>
To: "[email protected]" <[email protected]>
Subject: [cisco-voip] BAT phone update issue cucm 8.6.2.2
Message-ID:
<b5861604ffbff545ba7bdd7763e6c3fc543d6...@csexmbox04.charles-stanley.co.uk>
Content-Type: text/plain; charset="us-ascii"
Morning all,
I am having a problem bulk updating the phones on our cluster and am getting
the following message:
[cid:[email protected]]
Has anyone seen this before, is this possible a bug?
Our current version is: 8.6.2.2
Regards
James
Consider the environment - Think before you print
The contents of this email are confidential to the intended recipient and may
not be disclosed. Although it is believed that this email and any attachments
are virus free, it is the responsibility of the recipient to confirm this.
You are advised that urgent, time-sensitive communications should not be sent
by email. We hereby give you notice that a delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s).
Details of Charles Stanley group companies and their regulators (where
applicable), can be found at this URL
http://www.charles-stanley.co.uk/contact-us/disclosure/
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Message: 3
Date: Mon, 7 Oct 2013 07:31:05 -0400
From: Mike Lydick <[email protected]>
To: James Dust <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] BAT phone update issue cucm 8.6.2.2
Message-ID:
<CAFJjoZCk+OXgn8SR26miT8optv93theGj=saupfswcv_-pu...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
Add another field to the search.
https://tools.cisco.com/bugsearch/bug/CSCub67519
Best Regards,
Mike Lydick
On Mon, Oct 7, 2013 at 3:33 AM, James Dust <[email protected]
> wrote:
> Morning all,
>
>
>
> I am having a problem bulk updating the phones on our cluster and am
> getting the following message:
>
>
>
> Has anyone seen this before, is this possible a bug?
>
>
>
> Our current version is: 8.6.2.2
>
>
>
> Regards
>
>
>
> James
>
> *Consider the environment - Think before you print*
>
> The contents of this email are confidential to the intended recipient and
> may not be disclosed. Although it is believed that this email and any
> attachments are virus free, it is the responsibility of the recipient to
> confirm this.
>
> You are advised that urgent, time-sensitive communications should not be
> sent by email. We hereby give you notice that a delivery receipt does not
> constitute acknowledgement or receipt by the intended recipient(s).
>
> Details of Charles Stanley group companies and their regulators (where
> applicable), can be found at this URL
> http://www.charles-stanley.co.uk/contact-us/disclosure/
>
>
> _______________________________________________
> cisco-voip mailing list
> [email protected]
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Message: 4
Date: Mon, 7 Oct 2013 08:34:27 -0400
From: "Jason Aarons (AM)" <[email protected]>
To: Mike Lydick <[email protected]>, James Dust
<[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] BAT phone update issue cucm 8.6.2.2
Message-ID:
<4e38db0a1959b04c8c83edcf069b53ed0d3bcb2...@usispclexdb01.na.didata.local>
Content-Type: text/plain; charset="windows-1252"
I was hitting this bug with 9.0.1 as well! Good to know -jason
From: cisco-voip [mailto:[email protected]] On Behalf Of Mike
Lydick
Sent: Monday, October 07, 2013 7:31 AM
To: James Dust
Cc: [email protected]
Subject: Re: [cisco-voip] BAT phone update issue cucm 8.6.2.2
Add another field to the search.
https://tools.cisco.com/bugsearch/bug/CSCub67519
Best Regards,
Mike Lydick
On Mon, Oct 7, 2013 at 3:33 AM, James Dust
<[email protected]<mailto:[email protected]>>
wrote:
Morning all,
I am having a problem bulk updating the phones on our cluster and am getting
the following message:
[cid:[email protected]]
Has anyone seen this before, is this possible a bug?
Our current version is: 8.6.2.2
Regards
James
Consider the environment - Think before you print
The contents of this email are confidential to the intended recipient and may
not be disclosed. Although it is believed that this email and any attachments
are virus free, it is the responsibility of the recipient to confirm this.
You are advised that urgent, time-sensitive communications should not be sent
by email. We hereby give you notice that a delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s).
Details of Charles Stanley group companies and their regulators (where
applicable), can be found at this URL
http://www.charles-stanley.co.uk/contact-us/disclosure/
_______________________________________________
cisco-voip mailing list
[email protected]<mailto:[email protected]>
https://puck.nether.net/mailman/listinfo/cisco-voip
itevomcid
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Message: 5
Date: Mon, 7 Oct 2013 08:41:05 -0400
From: "Jason Aarons (AM)" <[email protected]>
To: Erick <[email protected]>, Anish Kumar <[email protected]>
Cc: "[email protected]" <[email protected]>
Subject: Re: [cisco-voip] Cisco Unity 7.0(2) Offline issue
Message-ID:
<4e38db0a1959b04c8c83edcf069b53ed0d3bcb2...@usispclexdb01.na.didata.local>
Content-Type: text/plain; charset="utf-8"
Event Viewer in Windows will help on both the Unity and partner Exchange Server
(you didn?t specify what version). There are plenty of tools to test/check
MAPI.
From: cisco-voip [mailto:[email protected]] On Behalf Of Erick
Sent: Monday, October 07, 2013 1:11 AM
To: Anish Kumar
Cc: [email protected]
Subject: Re: [cisco-voip] Cisco Unity 7.0(2) Offline issue
Check to see if your exchange server is functioning fine and exchange services
on the unity server are running.
Also check disk space on the unity server, I've seen the Exchange services stop
running if disk space runs out.
Are you unified or voicemail only?
Sent from my iPhone
On Oct 6, 2013, at 1:07 AM, Anish Kumar <[email protected]<mailto:[email protected]>>
wrote:
Dear all,
We are facing issue in Cisco Unity Messaging Server,the error is "The Message
server is Offline". Kindly Assist for further solution urgently.
--
Thanks & Regards
Anish Kumar K
Post Sale Engineer
Mob : +91 8451006847
mailto:[email protected]
MAGNUM NETWORKS SUPPORT PVT.LTD
204 I B-Wing I Sagar Tech Plaza
Andheri Kurla Road I Sakinaka
Andheri(E) Mumbai - 400072
_______________________________________________
cisco-voip mailing list
[email protected]<mailto:[email protected]>
https://puck.nether.net/mailman/listinfo/cisco-voip
itevomcid
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Message: 6
Date: Mon, 7 Oct 2013 16:28:28 +0100
From: abbas Wali <[email protected]>
To: "[email protected]" <[email protected]>
Subject: [cisco-voip] mgcp srst and vrfs
Message-ID:
<cafdhcp4nqhnjbrg6yr8nctvvgv+ymzamx81zmyubb3vv1kp...@mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"
hi guys,
any one configured mgcp gateway with srst-cme in vrf's.
our cucm 8.5 cant get registered with the mgcp gateway
even no mgcp packets are flowing around in the debugs.
Google says, mgcp and srst both are vrf unaware,
if so is there any work around
thanks for any advise.
--
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Message: 7
Date: Mon, 7 Oct 2013 10:51:33 -0500
From: Erick Wellnitz <[email protected]>
To: "Ryan Ratliff (rratliff)" <[email protected]>
Cc: cisco-voip <[email protected]>
Subject: Re: [cisco-voip] 'interesting' EMCC behavior
Message-ID:
<cak0wosaguuicycahsazzqxvdkuujzv9pgt2wpbmwj9_jnfk...@mail.gmail.com>
Content-Type: text/plain; charset="windows-1252"
And this:
7730: WRN 09:00:37.155813 SECD: WARN:getTLInfoFromFile: ** phone has no TL
file /flash0/sec/ctl//CTLFile.tlv
On Mon, Oct 7, 2013 at 10:48 AM, Erick Wellnitz <[email protected]>wrote:
> The only 'abnormal' thing I see is this:
>
>
> 7739: WRN 09:00:37.178303 SECD: WARN:getTLInfoFromFile: TL signer's issuer
> name too big, may truncate
>
>
> On Fri, Oct 4, 2013 at 6:26 PM, Ryan Ratliff (rratliff) <
> [email protected]> wrote:
>
>> I it's easier get the console logs there will likely be something there
>> to go off.
>>
>> Sent from my iPhone
>>
>> On Oct 4, 2013, at 5:10 PM, "Erick Wellnitz" <[email protected]>
>> wrote:
>>
>> The profile logs in, phone resets, profile gets logged out, phone
>> resets and displays 'extension mobility unavailable.
>>
>> We believe it is somehow related to DNS because when we register a phone
>> to one of the 9.1 clusters in the other location login works as expected.
>> I haven't had a chance to do a packet capture yet.
>>
>>
>> On Fri, Oct 4, 2013 at 4:00 PM, Ryan Ratliff (rratliff) <
>> [email protected]> wrote:
>>
>>> By the way what's the error code that the phone displays? EM has been
>>> better than most about having useful errors, even if they are subject to
>>> the secret decoder ring.
>>>
>>> -Ryan
>>>
>>> On Oct 4, 2013, at 4:10 PM, Erick Wellnitz <[email protected]>
>>> wrote:
>>>
>>> Yes, it is also the primary tftp server.
>>>
>>>
>>> On Fri, Oct 4, 2013 at 12:57 PM, Ryan Ratliff (rratliff) <
>>> [email protected]> wrote:
>>>
>>>> System->Server values don't impact certificates. They will impact what
>>>> the phone gets in config files so if you aren't using DNS this will be an
>>>> issue. Is that pub also the TFTP server that is going to show up in the
>>>> mini-config?
>>>>
>>>> -Ryan
>>>>
>>>> On Oct 4, 2013, at 1:13 PM, Erick Wellnitz <[email protected]>
>>>> wrote:
>>>>
>>>> I always forget about doing a packet capture on the phone.
>>>>
>>>> I'm thinking it is cert related because on this one cluster the
>>>> Publisher is set up under servers using it's hostname instead of IP while
>>>> all the others are using IP.
>>>>
>>>> We're going to change this once we get approval then re-export,
>>>> consolidate and import.
>>>>
>>>>
>>>> On Thu, Oct 3, 2013 at 4:49 PM, Brian Meade (brmeade) <
>>>> [email protected]> wrote:
>>>>
>>>>> Erick,****
>>>>>
>>>>> ** **
>>>>>
>>>>> Can you grab a packet capture from the phone trying to log in? The
>>>>> packet captures seem to show the EMCC issues very clearly. You should see
>>>>> after the login, the phone will download its mini-config with the new TFTP
>>>>> server info. You?ll then see it try to download its ITL from the other
>>>>> cluster. If you don?t see the phone request anything after that, most
>>>>> likely it didn?t trust the signer of the ITL and it will show the
>>>>> ?Extension Mobility is unavailable? error message.****
>>>>>
>>>>> ** **
>>>>>
>>>>> Usually that means you need to do a Re-Export, Consolidate, Import of
>>>>> the certificates.****
>>>>>
>>>>> ** **
>>>>>
>>>>> Brian Meade****
>>>>>
>>>>> ** **
>>>>>
>>>>> *From:* cisco-voip [mailto:[email protected]] *On
>>>>> Behalf Of *Erick Wellnitz
>>>>> *Sent:* Thursday, October 03, 2013 5:01 PM
>>>>> *To:* Jason Aarons (AM)
>>>>> *Cc:* cisco-voip
>>>>> *Subject:* Re: [cisco-voip] 'interesting' EMCC behavior****
>>>>>
>>>>> ** **
>>>>>
>>>>> That's the odd thing. All of the traces look like it is successful
>>>>> but the phone (7965) resets, logs the user out and displays a message that
>>>>> extension mobility is not available without an error code. I get similar
>>>>> behavior on the 8945 but without the message.****
>>>>>
>>>>> ****
>>>>>
>>>>> I've gon through the EMCC guide a number of times and nothing sticks
>>>>> out as obvious.****
>>>>>
>>>>> ** **
>>>>>
>>>>> On Thu, Oct 3, 2013 at 3:41 PM, Jason Aarons (AM) <
>>>>> [email protected]> wrote:****
>>>>>
>>>>> I was using 8.6 the first time I setup EMCC to another 8.6 box.****
>>>>>
>>>>> ****
>>>>>
>>>>> *From:* cisco-voip [mailto:[email protected]] *On
>>>>> Behalf Of *Anthony Holloway
>>>>> *Sent:* Thursday, October 03, 2013 3:39 PM
>>>>> *To:* Erick Wellnitz
>>>>> *Cc:* cisco-voip
>>>>> *Subject:* Re: [cisco-voip] 'interesting' EMCC behavior****
>>>>>
>>>>> ****
>>>>>
>>>>> ****
>>>>>
>>>>> I have one idea.****
>>>>>
>>>>> EMCC does not work very well in 8.5 because you cannot "home" a user
>>>>> to a cluster. Therefore, if your LDAP integrations are the same for each
>>>>> cluster, it would be impossible to know which cluster the user is homed
>>>>> to. 9.1 on the other hand has this feature on the end user page, and thus
>>>>> overcomes this limitation.****
>>>>>
>>>>> ****
>>>>>
>>>>> On Thu, Oct 3, 2013 at 1:50 PM, Erick Wellnitz <
>>>>> [email protected]> wrote:****
>>>>>
>>>>> I have a strange situation.****
>>>>>
>>>>> ****
>>>>>
>>>>> 3 Clusters. 2 on 9.1 and the other on 8.5 EMCC works except with
>>>>> users configured on the 8.5 cluster. The profile logs in then immediately
>>>>> logs out without an error message.****
>>>>>
>>>>> ****
>>>>>
>>>>> Any ideas would be greatly appreciated!****
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> [email protected]
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip****
>>>>>
>>>>> ****
>>>>>
>>>>>
>>>>>
>>>>> itevomcid ****
>>>>>
>>>>> ** **
>>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> [email protected]
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>>
>>
>
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