Sounds like a FW issue. Not having all the ports open necessary. Why would you need a VPN in the Office? I'm guessing because a FW is in the middle.
Scott On Mon, Feb 3, 2014 at 1:47 PM, Mark Pratt <[email protected]> wrote: > We are running CUCM 7.1 and I.P. Communicator 8.6.2 > > > > When a user is remote and connected via VPN the IPC's work correctly. > > > > When a user is in the office and connected directly to the network and has > a VPN session running the IPC's work correctly. > > > > When a user is in the office and connected directly to the network, but > does not have a VPN session running, the IPC registers in CUCM, displays > date and time correctly but does not display any line information or soft > key settings. > > > > We are testing using IPC for internal agents but don't want to have to > have them need to log into the VPN. > > > > Does anyone have any suggestions on how we could fix this issue? > > > > Thanks > > Mark > > > > *Mark Pratt * > *Sr. Telecom Engineer* > *Direct:* 480.291.0431 | *Mobile:* 602.284.3568 > *Email:* [email protected] > [image: WageWorks - Leading Provider of Consumer-Directed > Benefits]<http://www.wageworks.com/> > > This is a confidential correspondence intended only for the recipient. > Further distribution or dissemination is prohibited. Please delete if > received in error. No part may be construed as tax or legal advice. Unless > indicated otherwise, this email does not constitute a "writing" under > E-SIGN/UETA, i.e., no contract or agreement is implied or intended. > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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