It used TSP on the server.

This is actually a bug in the CUEAC client, if you raise a TAC case and 
reference the bug ID CSCuj33939, they should be able to get you the fix.

Kind Regards

Jamie Gale
Professional Services Engineer
Arc Solutions, onsite at Cisco
[email protected]<mailto:[email protected]>


On Mar 4, 2014, at 3:43 PM, Erick Wellnitz 
<[email protected]<mailto:[email protected]>>
 wrote:

Works as expected from the phone.  Does it use JTAPI?  It has the TSP installed.


On Tue, Mar 4, 2014 at 2:27 PM, Jason Aarons (AM) 
<[email protected]<mailto:[email protected]>> wrote:
If doing something in the Software I’m  guessing it uses JTAPI to send the 
DTMF, and you need to enable the JTAPI traces.  Have you tried using the phone 
TUI  mid-call?

From: cisco-voip 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Erick Wellnitz
Sent: Tuesday, March 04, 2014 2:16 PM
To: cisco-voip
Subject: [cisco-voip] DTMF from CUEAC


Maybe I'm missing something but for the life of me I can't get mid call DTMF to 
work on CUEAC 9.1.1.10

Tried holding down the control key but no luck.


itevomcid

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_______________________________________________
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  • [cisco-... Erick Wellnitz
    • Re... Jason Aarons (AM)
      • ... Erick Wellnitz
        • ... Jamie Gale -X (jamgale - ARC SOLUTIONS INTERNATIONAL LTD at Cisco)
          • ... Erick Wellnitz

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