Considering you have UC+UCCE, you will probably want to enlist the help of a 
Cisco partner that is certified for CUCM and UCCE. Lots of things can go wrong 
during upgrades.

Dennis Heim | Solution Architect (Collaboration)
World Wide Technology, Inc. | 314-212-1814

PS Engineering:  Innovate & Ignite.


From: cisco-voip [mailto:[email protected]] On Behalf Of 
0703Manjunath
Sent: Friday, March 28, 2014 8:20 AM
To: cisco-voip ([email protected])
Subject: [cisco-voip] Upgrade from 8.0(x) to 9.X

how do i need to plan for upgrade ??

Started looking into srnd for upgrade . Should i start with agent-PG first ?? 
after i have backup's of registry & databases.

Are there any unknown issues with this upgrade.
--
Thanks
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