So you're getting the calling party number, but not the calling party name?

If that's the case, is your SIP provider doing CNAM dips for termination?

Can you provide a screenshot of your trunk configuration between the cucm and 
SBC from the cucm's perspective?

Thanks,

Ryan

Sent from my iPhone

> On Mar 31, 2014, at 10:30 AM, Damian Turburville <[email protected]> 
> wrote:
> 
> Unfortunately we do not have a CUBE, the calls are delivered from our carrier 
> via SIP to our SBC and then over a direct SIP trunk to CUCM6.
> I just dont understand why the call shows as Unknown Number and yet the 
> caller number is shown at the bottom of the screen (see attached photo)
> Here are some of the SIP traces from RTMT (I have anonymised the data a bit)
> 
> 03/31/2014 11:46:55.114 CCM|//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP 
> message size 868 from 10.133.201.81:[5060]:
> INVITE sip:44****[email protected] SIP/2.0
> Via: SIP/2.0/UDP 10.133.201.81:5060;branch=z9hG4bKac1195424339
> Max-Forwards: 10
> From: <sip:+44****[email protected];user=phone>;tag=1c1195243906
> To: "**** *404900" <sip:44****404900@*********>
> Call-ID: [email protected]
> CSeq: 1 INVITE
> Contact: <sip:+44****[email protected]:5060>
> Supported: 100rel,timer
> Allow: ACK,BYE,CANCEL,INFO,INVITE,OPTIONS,PRACK,REFER,NOTIFY,UPDATE
> Session-Expires: 900;refresher=uac
> Min-SE: 60
> User-Agent: Mediant 4000/v.6.60A.265.010
> Accept: application/media_control+xml,application/sdp,multipart/mixed
> Content-Type: application/sdp
> Content-Length: 201
> 
> v=0
> o=BroadWorks 1195087044 1195087027 IN IP4 10.133.201.81
> s=-
> c=IN IP4 10.133.201.81
> t=0 0
> m=audio 21860 RTP/AVP 8 101
> a=rtpmap:8 PCMA/8000
> a=rtpmap:101 telephone-event/8000
> a=fmtp:101 0-15
> 
> 03/31/2014 11:46:55.170 CCM|//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP 
> message to 10.133.201.81:[5060]:
> SIP/2.0 180 Ringing
> Date: Mon, 31 Mar 2014 10:46:55 GMT
> Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, 
> SUBSCRIBE, NOTIFY, PUBLISH
> From: <sip:+44****[email protected];user=phone>;tag=1c1195243906
> Allow-Events: presence
> Remote-Party-ID: <sip:[email protected]>;party=called;screen=yes;privacy=off
> Content-Length: 0
> To: "**** *404900" 
> <sip:44****404900@*************>;tag=a4b020a1-c203-404a-ab13-da4aee5de9d8-56767054
> Contact: <sip:44****[email protected]:5060>
> Call-ID: [email protected]
> Via: SIP/2.0/UDP 10.133.201.81:5060;branch=z9hG4bKac1228556740
> CSeq: 2 INVITE
> 
> 03/31/2014 11:46:55.623 CCM|//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP 
> message to 10.133.201.81:[5060]:
> SIP/2.0 200 OK
> Date: Mon, 31 Mar 2014 10:46:55 GMT
> From: <sip:+44****[email protected];user=phone>;tag=1c1195243906
> Content-Length: 0
> To: "**** *404900" <sip:44****404900@**********>
> Call-ID: [email protected]
> Via: SIP/2.0/UDP 10.133.201.81:5060;branch=z9hG4bKac1228556740
> CSeq: 2 CANCEL
> 
> On Monday, 31 March 2014, 13:31, "[email protected]" 
> <[email protected]> wrote:
> Hi Damian,
>  
> A SIP debug on your CUBE can clarify which fields you are getting and then 
> you could use voice class sip-profile to modify some sip headers on your CUBE 
> to fix it.
> This assuming you have  a CUBE controlled by you between the CUCM cluster and 
> the provider.
>  
> Lacking that you could pull the SIP traces from the CUCM cluster and have 
> your provider send the appropriate fields.
>  
> Regards,
>  
> Zoltan Kelemen
> Global Communications and Information Security 
> Implementation Engineering
> w: +40 374 132356 | m: +40 757 039093
>  
> From: cisco-voip [mailto:[email protected]] On Behalf Of 
> Damian Turburville
> Sent: Monday, March 31, 2014 2:15 PM
> To: [email protected]
> Subject: [cisco-voip] Incoming CLI Unknown but shows up at bottom of display
>  
> Hi,
> Bit of a weird one here. Recently transferred PSTN services to a SIP carrier, 
> so incoming calls are now coming through a SIP trunk from an SBC. Incoming 
> calls are showing up as "Unknown Number" but at the bottom of the display, 
> just above the softkeys it shows the correct CLI. Any ideas?
> CUCM 6.1
> 7942 Phone
> 
> 
> Damian
>  
> 
> 
> <20140331_150827.jpg>
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