To import users CUCM/CUC uses AXL. Can you please gather AXL logs: /var/log/active/tomcat/logs/axl/log4j
Look for axlXXXX.log file. There is going to be a request and a response, what we need to look at is The time it takes for the Query to return a response, e.g: INFO [http-8443-Processor21] axl.AxlListener - Request 1173323669700 was process in 356ms In the same log you can also check for any SOAP errors. Look out for this bug: CSCth86004 Regards Mehtab Shinwari | CCNP-V/RS Senior Support Engineer www.fidelus.com<http://www.fidelus.com/> From: cisco-voip [mailto:[email protected]] On Behalf Of Jonathan Charles Sent: Monday, March 31, 2014 10:20 PM To: Ryan Huff Cc: [email protected] Subject: Re: [cisco-voip] CUC 8.6.2.20000 Import from CUCM takes 15 minutes... No Unified Reporting on CUC... Or do you mean on CUCM? I have rebooted the cluster... On Mon, Mar 31, 2014 at 6:09 PM, Ryan Huff <[email protected]<mailto:[email protected]>> wrote: Unified reporting... - Does the cluster and db replication show healthy? Unified serviceability.... - bounce the BAT service Sent from my iPhone > On Mar 31, 2014, at 1:29 AM, Jonathan Charles > <[email protected]<mailto:[email protected]>> wrote: > > Repeatable; just started... can add users locally, but cannot import from > CUCM... searching takes forever, and once you find them, the import takes > forever as well (realistically, about 15 minutes for each...) > > Any ideas? > > > > Jonathan > _______________________________________________ > cisco-voip mailing list > [email protected]<mailto:[email protected]> > https://puck.nether.net/mailman/listinfo/cisco-voip
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