Try downloading the latest COP file for Android. Delete existing devices and recreate them once you know you have the latest COP installed.
From: cisco-voip [mailto:[email protected]] On Behalf Of [email protected] Sent: Monday, April 07, 2014 4:45 AM To: [email protected] Subject: [cisco-voip] Jabber for Android 9.6 can't connect Hi All, Since today I've used Jabber Voice and Jabber IM without any problem. Upgraded now to Jabber 9.6 and can't connect any more to UC 8.6.2 infrastructure. I've created two SRV records as per requested in this document: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Android/9_6/JABA_BK_J0A7146D_00_jabber-android-install-config-9-6.pdf I've attached to this email the Report files generated from the Android Jabber 9.6 client during registration process. Do you have any idea ? Thank you very much. Regards Alessandro Bertacco
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