Can I transform to E164 using calling party transformation on the trunk to the IM/Presence server or is there somewhere else I should do that?
On Thu, May 8, 2014 at 8:48 AM, Matt Slaga (AM) < [email protected]> wrote: > You are correct, that is where you would use the normalization rules text > file, or adjust the 7 digit UCM string into E.164. > > > > > > > > *From:* Erick Wellnitz [mailto:[email protected]] > *Sent:* Wednesday, May 7, 2014 3:48 PM > *To:* Matt Slaga (AM) > *Cc:* cisco-voip > *Subject:* Re: [cisco-voip] info sent to Lync for RCC > > > > Okay. I see what is being sent and Lync is not matching the calling > number to the address book. From what I understand Lync uses Telephone > Number from AD as the Work telephone number displayed on the Lync contact > card and uses this as the lookup field. > > > > What happens then is the 7 digit extension is not matched and the lookup > fails. Is this where we would use normalization rules or is there a better > way to do this? > > > > > > > > On Wed, May 7, 2014 at 10:13 AM, Matt Slaga (AM) < > [email protected]> wrote: > > Erick, > > > > Lync will perform a Reverse Number Lookup (RNL) on a dialed or received > number against the Lync address book service, which is pulled nightly from > AD. > > > > Your traces from CUPS will show the CSTA signaling outbound to Lync. You > can also perform traces on Lync to see the inbound and RNL. > > You will not see anything from UCM to Lync directly. > > > > > > > > *From:* cisco-voip [mailto:[email protected]] *On Behalf > Of *Erick Wellnitz > *Sent:* Wednesday, May 7, 2014 10:55 AM > *To:* cisco-voip > *Subject:* [cisco-voip] info sent to Lync for RCC > > > > > > Does anyone kow what I should be looking for to see what information gets > passed from IM/P or CUCM to Lync for RCC? I'm specifically looking for > caller ID information sent to Lync. > > > > I'm sure I'm missing it or don't have th eappropriate trace turned on. > > > > Thanks! > > > > itevomcid > > >
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