Sounds like maybe your music on hold source for the call control group is
set to ringback.


On Thu, May 8, 2014 at 4:48 PM, Michele Russo (AM) <
[email protected]> wrote:

> Does anyone know of a way to disable ring-back tone to a caller on an
> H.323 gateway?  I have Outbound IVR configured and when the customer
> receives the call they hear ring-back as if they had placed to call into
> the system, after that the call hits the application and plays the prompt.
>
>
>
> Any thoughts/help is appreciated.
>
>
>
> Thanks!
>
>
>
> Michele Russo Harttree
>
> Consultant
>
> Dimension Data NA
>
> 11730 Plaza America Drive Suite 350
>
> Reston, Va 20190
>
> 202-460-3965 (cell)
>
> 571-203-4007 (desk)
>
> [email protected]
>
>
>
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