Migrations to CUWL always take longer but in most cases they have you something within 3-4 days, stay on them. There isn't much TAC can do once they kick it to the PMs.
On Sun, May 11, 2014 at 10:52 PM, Lelio Fulgenzi <[email protected]> wrote: > Same here. Mine have all been within 24 hours. > > Sent from my iPhone > > On 2014-05-11, at 9:59 PM, Tim Smith <[email protected]> wrote: > > Hey mate, > > > > Usually only a couple of days in my experience. > > > > I would complain and try and escalate it further. > > > > Cheers, > > > > Tim. > > > > *From:* cisco-voip > [mailto:[email protected]<[email protected]>] > *On Behalf Of *Dana Tong > *Sent:* Monday, 12 May 2014 11:50 AM > *To:* [email protected] ([email protected]) > *Subject:* [cisco-voip] UC 9 licensing > > > > Good day all, > > > > I did an upgrade to UCM 9.1(2)SU1 last week. (Monday night) > > > > I provided the Global Licensing team the following information: > > UCSS / ESW contract > > Original Sales order # (original BOM was for 3 years UCSS / ESW on xxx > CUWLBE Standard plus xxx analogue devices) > > Product Upgrade Tool – confirmation order > > License Count Utility output > > Original License count > > > > How long does it take for the “Product Manager” to review and provide the > ELM license? It’s now been a week. I am having very little response with > the lady in the states. > > > > Does the Global Licensing Team work in the APJC region? > > > > Cheers > Dana > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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