The Jabber login should work with just the CSF device, and Softphone alone
would be available. Upon sign-in, you would see the name in the format of
username@

Problem Report would tell us why the login fails


On Thu, May 29, 2014 at 7:29 PM, Brian Meade <[email protected]> wrote:

> It's probably worth generating a problem report and taking a look at those
> logs.
>
>
> On Thu, May 29, 2014 at 4:16 AM, Nick <[email protected]> wrote:
>
>> Hi All
>>
>> I am trying to test Jabber for Windows in phone only mode with CUCM 9.1.2
>> SU1 and J4W 9.71.
>> I have installed Jabber with the bootstrap and I have the option to
>> select phone only and add my TFTP, CTI and CCMCIP IPs which I have done. I
>> have a CSF device in CUCM, which is associated with an End User, but I am
>> unable to login.
>>
>> As I can only find documentation on how to install the client, I am
>> unsure on a few things, such as do I need to apply a service profile to the
>> end user with the CTI IP, do I need to use DNS and DNS SRV, do I just log
>> in with the username and password only or does it need to be user@domain?
>>
>> Any help greatly appreciated.
>>
>> Cheers
>>
>> Nick
>>
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>>
>>
>
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