You'd need to talk to the people from Sage. Nothing out of the box I'm aware of. Fundamentally, "anything" can be integrated with UCCX, it just depends on what integration means to you. Web based apps can be embedded in the CAD browser or if 10.x or above, use the Finesse API's to move control outside of UCCX. The UCCXCTI protocol can be used to move control to a desktop app. DB and/or Web Services can be used to "integrate" from an IVR and account lookup perspective. Many ways to solve this.
Matthew Saskin [email protected] 203-253-9571 On Thu, Jul 3, 2014 at 10:47 AM, Leslie Meade <[email protected]> wrote: > Does sage crm support integration into uccx ? > > > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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