If you're talking about CUCM and CUC; in the 9.x branch Cisco introduced the 
ELM (Enterprise License Manager). When you move into the 10.x's you have to use 
the PLM (Prime License Manager).

If your licensing is on the ELM and you want to goto the PLM (for 10.x) then 
you have to get fancy with TAC. They can deduct the amount of licensing that 
you need from the ELM and re-host it for the PLM (but you have to provide them 
with the license request from the PLM).

So lets say you have 200 CUWL Pro licenses on an ELM for UCOS 9.1.x and you 
want 100 of them to goto a PLM for UCOS 10.x. TAC can take your license from 
the ELM and re-host it minus 100 (leaving you with 100 CUWL Pro in the ELM), 
then TAC can take the extra 100 and re-host them into the PLM as CUWL Pro for 
UCOS 10.X.

If you used the PLM with 9.1.X and have upgraded UCOS to 10.X from 9.1.X then 
the licenses need to be re-hosted. Prove your upgrade entitlement to TAC and 
ask them to re-host the licenses.

Ryan Huff
CCNA R/S, CCNA Wireless, CCNA Voice, 
CCNP Voice, UC on UCSOS, UCCX Specialist, 
CCIE Collaboration (written)
From: peders...@bennettjones.com
To: mloradi...@heliontechnologies.com; cisco-voip@puck.nether.net
Date: Mon, 22 Sep 2014 21:12:34 +0000
Subject: Re: [cisco-voip] CUWL 10.x licenses









Interesting that Cisco switched to a manual process. I opened an SR and the guy 
from Licensing said I should contact "The Product Manager" whatever that means. 
Good thing I get 60 days to sort this out
J
 


From: Matthew Loraditch [mailto:mloradi...@heliontechnologies.com]


Sent: 22 September 2014 1:56 PM

To: Eric Pedersen; cisco-voip (cisco-voip@puck.nether.net)

Subject: RE: CUWL 10.x licenses


 
You submit a manual case for all major upgrades now. Just like for 8 to 9.
 

 
 
Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive

Timonium, MD 21093



direct voice. 443.541.1518

fax.  410.252.9284



Twitter  |  
Facebook  | Website  |  
Email Support
Support Phone. 410.252.8830
 

 


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net]
On Behalf Of Eric Pedersen

Sent: Monday, September 22, 2014 3:48 PM

To: cisco-voip (cisco-voip@puck.nether.net)

Subject: [cisco-voip] CUWL 10.x licenses


 
We upgraded to CUCX 10.5 from 9.1 on the weekend and the 9.x licenses installed 
on PLM need to be upgraded. Does anyone know how to get a PAK for this? I 
didn't receive any licenses in the upgrade e-delivery for CUCM and CUCX.
 
Thanks,
Eric
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