Exactly! Prime Collab would be perfect except for one thing, it's only for 10.0 and above. lol. Solution: Force all on-prem customers to upgrade.
Any other takers as to a good monitoring solution? Sincerely, Ryan Burtch On Thu, Sep 25, 2014 at 1:04 PM, Heim, Dennis <[email protected]> wrote: > Prime Collab with Assurance and Analytics would come to mind. I don’t have > first-hand experience with that piece to the Prime Pie. > > > > *Dennis Heim | Collaboration Solutions Architect* > > World Wide Technology, Inc. | +1 314-212-1814 > > [image: twitter] <https://twitter.com/CollabSensei> > > [image: chat][image: Phone] <+13142121814>[image: video] > > > > > > *From:* Ryan Burtch [mailto:[email protected]] > *Sent:* Thursday, September 25, 2014 1:00 PM > *To:* Heim, Dennis > *Cc:* [email protected] > *Subject:* Re: [cisco-voip] MSP VoIP Monitoring > > > > Dennis: > > > > We have VOSS and we use that to admin our HCS system. The thing we need is > voice traffic monitoring for our on-prem customers in one system. This > needs to give us the ability to see what is going on with the VoIP specific > traffic. e.g. who has excessive jitter on their line, dropped calls, MOS > scores, etc. > > > > Any Ideas? > > > > > > > > > Sincerely, > > > > Ryan Burtch > > > > On Thu, Sep 25, 2014 at 12:53 PM, Heim, Dennis <[email protected]> > wrote: > > There is also Voss-4-UC, which has RBAC and multi-tenancy. > > > > *Dennis Heim | Collaboration Solutions Architect* > > World Wide Technology, Inc. | +1 314-212-1814 > > [image: twitter] <https://twitter.com/CollabSensei> > > [image: chat][image: Phone] <+13142121814>[image: video] > > > > > > *From:* cisco-voip [mailto:[email protected]] *On Behalf > Of *Ryan Burtch > *Sent:* Thursday, September 25, 2014 11:09 AM > *To:* [email protected] > *Subject:* [cisco-voip] MSP VoIP Monitoring > > > > My company is looking for a VoIP monitoring solution that is Multi-Tennant > capable. > > > > We manage several Customer's Voice environment and we need to be able to > provide them statistics, troubleshooting, etc through a single pane of > glass. > > > > This would be something like multi-tennant SolarWinds. > > > > Does anyone have any ideas? > > > > > > > > > Sincerely, > > > > Ryan Burtch > > >
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