Has anyone developed one of these? Besides me standing up a complete duplicate 
of my system to make one... hoping there is something somewhat user friendly 
already... my Call Center folks internally are all IT folks so  they don't need 
anything crazy and once I have it up internally I can make a nicer guide for my 
customers.

Thanks!


Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
1965 Greenspring Drive
Timonium, MD 21093

direct voice. 443.541.1518
fax.  410.252.9284

Twitter<http://twitter.com/heliontech>  |  
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Website<http://www.heliontechnologies.com/>  |  Email 
Support<mailto:[email protected]?subject=Technical%20Support%20Request>
Support Phone. 410.252.8830


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