What does the following show:

Do this from an entity/pc on the outside?

Nslookup
Set type = all
_collab-edge._tls.<domain>

Does it resolve to your expressway-E’s address?

Dennis Heim | Collaboration Solutions Architect
World Wide Technology, Inc. | +1 314-212-1814
[cid:[email protected]]<https://twitter.com/CollabSensei>
[cid:[email protected]]<xmpp:[email protected]>[cid:[email protected]]<tel:+13142121814>[cid:[email protected]]<sip:[email protected]>


From: cisco-voip [mailto:[email protected]] On Behalf Of José 
Paulo de Oliveira Petry
Sent: Thursday, October 09, 2014 1:44 PM
To: Cisco VoIPoE List
Subject: [cisco-voip] MRA deploy

Hello,

Have followed the "MRA via Expressway Deployement Guide" and things are not 
working.

The situation is this:

Login from Jabber inside my lan is ok.

when I type an incorrect password  in my "Jabber for iPhone" from internet, i 
receive an "invalid username/password" error, so looks like the communication 
from internet to CUCM/IM&P through expressway is ok

when i type the correct password, i receive the following error: "Cannot 
communicate with the server".

I downloaded the debug "Jabber for iphone" generate but couldn't find any clue 
about what is happening.

Diagnose logging at Expressway-C neither.

What should i look first?

Does my "Jabber" devices at CUCM needs to use a secure phone profile or i can 
use a non-secure phone profile (default)?

Thanks in advance,

José Paulo de Oliveira Petry
[email protected]<mailto:[email protected]>
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