Hi all, A customer wants to use a single extension, per employee, to use for phone calls and also for receiving personal faxes to a fax box on a fax server. E.g. if employee A has phone-extension 1234, employee A should get phone calls on this extension, and also receive faxes on 1234.
From the customers perspective the routing of the call should work automatically. So the call must not be answered at any point before the system decides if it is a phone call or a fax call. For that reason the well-known fax_detect.tcl script will unfortunately be no option. Unfortunately at this particular customer there is also no way to add a prefix to the phone number, to be used as fax number (e.g. phone=1234, fax=91234). My only idea on this is to route the call based on the ISDN Bearer-Capability. If bearer-cap equals “Speech”, call will be routed to the phone. If bearer-cap equals “3.1 kHz”, call will be routed to the fax server. Even, if I know that this information might not be reliable 100%, I currently see no other chance to manage it. Does anyone has a clue how to route calls based on the ISDN Bearer-Cap? Maybe via TCL / VXML Script? Maybe anyone has some other clue how to get this work? Looking forward to your feedback ☺ Best regards, Sebastian Hoefer Sebastian Höfer System Engineer Logicalis GmbH [cid:[email protected]]<tel:+49-2234-95418-735>[cid:[email protected]]<sip:[email protected]>[cid:[email protected]]<xmpp:[email protected]> [cid:[email protected]] Tel: +49-2234-95418-735<tel:+49-2234-95418-735> Fax: +49-2234-95418-779 Video: [email protected]<sip:[email protected]> E-Mail: [email protected]<mailto:[email protected]> Max-Planck-Straße 35 D-50858 Köln www.logicalis.de<http://www.logicalis.de> Geschäftsführer Markus Brungs HRB 30173 Amtsgericht Köln, Februar 1998 USt.-Id Nr.: DE191875158 ______________________________________________ Business and technology working as one This email communication does not create or vary any contractual relationship between Logicalis and you. Internet communications are not secure and accordingly Logicalis does not accept any legal liability for the contents of this message. The contents of this email are confidential to the intended recipient at the email address to which it has been addressed. It may not be disclosed to or used by anyone other than this addressee, nor may it be copied in any way. If received in error, please contact Logicalis on the above switchboard number quoting the name of the sender and the addressee and then delete it from your system. Please note that neither Logicalis nor the sender accepts any responsibility for viruses and it is your responsibility to scan the email and attachments (if any).
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