The components displayed on the first page are defined by an XML file stored on the UCM server. Likely that file is missing or corrupt. Any unexpected power outages or filesystem issues?
Filenames on the server are documented in the footnote here: https://supportforums.cisco.com/document/65651/communications-manager-rtmt-trace-locations-cli -Wes On Nov 14, 2014, at 1:39 PM, Erick Bergquist <[email protected]<mailto:[email protected]>> wrote: Anyone seen RTMT not show the first screen on Collect Traces function? It does not show the screen for which components to select to gather traces for and shows a hour glass for a second or two and goes right to the second window where you set the path, zip, and duration you want to collect for. The next button on this screen does nothing as well. Remote Browse does not work either CUCM version 10.0.1.10000 Having to download files manually via SFTP is taking longer. _______________________________________________ cisco-voip mailing list [email protected]<mailto:[email protected]> https://puck.nether.net/mailman/listinfo/cisco-voip
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