I think its saying that IF the DN for your VM Pilot or one of your voicemail ports happens to match the DN of an IP phone, a forward no answer or forward busy to that DN will go to the Opening greeting, instead of the mailbox configured for the user/subscriber who is assigned to that phone. However, I don’t think anyone with a clean dialplan would run into this anyhow. And with Connections 9, you’re going to want to go SIP trunk over VM ports anyway….
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio Fulgenzi Sent: Tuesday, December 02, 2014 1:28 PM To: cisco-voip voyp list Subject: [cisco-voip] forwarded calls are routed to opening greeting (beginning Connection 8.5(1)ES20) Just reading the Unity Connection 9 integration guide and saw this note. Wondering if anyone has a plain English explanation. ________________________________ Note: Beginning with Connection 8.5(1) ES 20 and later , forwarded calls are routed to opening greeting instead of subscriber greeting when Voice mail port ,Voice mail pilot , and CTI route point used for routing calls to Connection are same as that of Phone DN on call manager. ________________________________ Cisco Unified Communications Manager SCCP Integration Guide for Connection Release 9.x http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/integration/guide/cucm_sccp/cucintcucmskinny.html http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/integration/guide/cucm_sccp/cucintcucmskinny.pdf Page 102 ________________________________ --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca<mailto:le...@uoguelph.ca> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1
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