Going way back from memory I want to say this is a call on hold dropping, a 
call on hold or park being terminated, or a call being placed on hold and being 
dropped by a gateway (like if using an h323 gateway with no supplementary 
services).  Might also be a region codec mismatch and call getting dropped that 
way as well.

You should be able to try placing a gateway call on hold then disconnecting the 
call to see if that duplicates the cdr termination cause (look at 
called/calling numbers to see if there's a gateway or number in common).


Sent from my iPhone

On Dec 21, 2014, at 6:42 PM, ROZA, Ariel 
<[email protected]<mailto:[email protected]>> wrote:

Guys,

I am making a statistical analysis of Call Detail Records for a Customer, and I 
am getting some unusual results.
Ranking the calls by origCause_code (or destCause_code) I am seeing the 
Disconnect Cause code 86 as the third most frequent termination cause (17985 
calls), behind Normal Call Clearing (97221) and No Error (51801), and the next 
reason is Split Call (15766)

According to Cisco´s docs, the code corresponds to:

86 Call having the requested call identity has been cleared

And the closest explanation I got for this is:

Cause No. 86 - call having the requested call identity has been cleared [Q.850]
This cause indicates that the network has received a call resume request 
containing a Call identity information element indicating a suspended call that 
has in the meantime been cleared while suspended (either by network time-out or 
by the remote user).
(from http://cnes.com/causecodes.html)

But none of the CDR examples listed in Cisco´s documentation show a clear 
scenario for this type of code.

Does anyone know what situation can result in such a record?

Regards,

Ariel.




Ariel Roza
Field Engineer  / Argentina
Logicalis
Tel: +54 11 5282 - 0458
[email protected]<mailto:[email protected]>
Peru 327 – CABA – Argentina – C1067AAG
www.la.logicalis.com<http://www.la.logicalis.com/>
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