Yes you can. "HTTP actions enable an agent to use call-based data to interact with a website or a web application in the Integrated Browser window.
For example, an HTTP action can be set up so the enterprise data of an incoming call is used to retrieve a customer record and display it in the Integrated Browser. " Source: CAD Admin Guide ( http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/user/guide/cadx106-desktop-admin-user-guide.pdf ) On Tue Jan 13 2015 at 7:09:24 PM Ryan Huff <[email protected]> wrote: > Using CAD's agent browser, can you pass variables to the url? This would > be variables that were passed to CAD from a script. > > Thanks, > > Ryan > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip >
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