Guys,


I am having and odd situation:



I have a CUCM cluster ( Pub & 1 Sub) where i have set up a new branch office 
with an H323 Gateway and several phones. The config template is similar to 
other already working branches, but in this particular branch incoming calls 
are behaving strangely.

PSTN calls come through a FXO port, pass an autoattendant TCL script  on the GW 
and get routed to CUCM via two identical dialpeers ยก, one for the Sub and one 
for the Pub.

Debugs show that if calls use the Dialpeer to the Pub, the call goes fine, and 
the receiver phone answers the call. But if the call uses the Subs dialpeer, it 
fails with a Disconnect Cause code 18 (user busy) or 19 (user busy - user 
alerted).



The destination in both cases is the same: a Hunt List that is reachable via 
any internal phone.



DNA shows the logic is ok, and debugs on both, the gateway and CUCM show the 
same results, so conectivity should not be an issue.



 Does anyone have any suggestion, besides rebooting the Subs?



CUCM version is 8.6.2

The Pub and the Subs are in different subnets.



Regards,



Ariel.
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