CSR 15 will read your mind and pick the route group(s) you meant to add to your route list(s).
On Thu, Feb 26, 2015 at 11:22 AM Matthew Loraditch < mloradi...@heliontechnologies.com> wrote: > I figured it out… you kinda need to add your route group to your route > list…. > > > > Doh! > > > > Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA > Network Engineer > Direct Voice: 443.541.1518 > > Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter > <https://twitter.com/HelionTech> | LinkedIn > <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> | > G+ <https://plus.google.com/+Heliontechnologies/posts> > > > > *From:* Chris Ward (chrward) [mailto:chrw...@cisco.com] > *Sent:* Thursday, February 26, 2015 11:54 AM > *To:* Bill Talley; Matthew Loraditch > *Cc:* cisco-voip@puck.nether.net > *Subject:* RE: [cisco-voip] MediaSense Configuration > > > > What happens when you call the number you put in the recording profile? It > should answer and record. You won’t see or hear anything. If you get a busy > or reorder tone, your routing is not setup correctly. > > > > +Chris > > TME - MediaSense and Unity Connection > > > > *From:* Bill Talley [mailto:btal...@gmail.com <btal...@gmail.com>] > *Sent:* Wednesday, February 25, 2015 6:29 PM > *To:* Matthew Loraditch > *Cc:* Chris Ward (chrward); cisco-voip@puck.nether.net > *Subject:* Re: [cisco-voip] MediaSense Configuration > > > > It should answer. > > > > On Wed, Feb 25, 2015 at 5:15 PM, Matthew Loraditch < > mloradi...@heliontechnologies.com> wrote: > > It is forced on, on my test phone, albeit we have it on system wide as > well. I've just been trying to eliminate things. > > Should the route pattern I have for the mediasense server ring busy if I > dial it? I have another recording solution where the number answers in a > similar setup. > > > > Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA > Network Engineer > > > > We *understand *and *solve *your > > technology challenges so > > you can sell and service cars. > > > > Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter > <https://twitter.com/HelionTech> | LinkedIn > <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> | > G+ <https://plus.google.com/+Heliontechnologies/posts> > ------------------------------ > > *From:* Chris Ward (chrward) [chrw...@cisco.com] > *Sent:* Wednesday, February 25, 2015 5:48 PM > *To:* Matthew Loraditch; Bill Talley > *Cc:* cisco-voip@puck.nether.net > *Subject:* RE: [cisco-voip] MediaSense Configuration > > Also, make sure the BiB on the phones are enabled. Its disabled by > default. You need to do it per device or in the CCM service parameter. > > > > +Chris > > TME - MediaSense and Unity Connection > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Matthew Loraditch > *Sent:* Wednesday, February 25, 2015 3:54 PM > *To:* Bill Talley > *Cc:* cisco-voip@puck.nether.net > *Subject:* Re: [cisco-voip] MediaSense Configuration > > > > Ok that’s what I did and what I thought. Time to dig! > > > > Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA > Network Engineer > Direct Voice: 443.541.1518 > > Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter > <https://twitter.com/HelionTech> | LinkedIn > <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> | > G+ <https://plus.google.com/+Heliontechnologies/posts> > > > > *From:* Bill Talley [mailto:btal...@gmail.com <btal...@gmail.com>] > *Sent:* Wednesday, February 25, 2015 3:46 PM > *To:* Matthew Loraditch > *Cc:* cisco-voip@puck.nether.net > *Subject:* Re: [cisco-voip] MediaSense Configuration > > > > doh... > > "Make you set the source to phone preferred AND NOT gateway preferred > (assuming you are using the BIB)." > > > > On Wed, Feb 25, 2015 at 2:44 PM, Bill Talley <btal...@gmail.com> wrote: > > Correct on licensing. Just went through this myself and it was really > easy to setup to record forked audio. The only issue we ran into relates > to securing of the recording files. With stand alone MediaSense, users who > need access to the recordings are added as API users in MS and have access > to ALL recordings, not just the recordings they are a party in. > > In CUCM you'll create a SIP trunk to MediaSense, create route pattern > pointing to the trunk, create a recording profile with a DN to match the > route pattern. Then enable the BIB on the phone device and under the DN > set the recording profile, recordig option and recording source on the > phone. Make you set the source to phone preferred gateway preferred > (assuming you are using the BIB). > > > > On Wed, Feb 25, 2015 at 2:22 PM, Matthew Loraditch < > mloradi...@heliontechnologies.com> wrote: > > Trying to setup a PoC for media sense internally to validate I can > deploy at a client for recording purposes… from what I can tell licensing > is honor based? > > Secondly from what I am reading this section of the documentation is all I > have to do: > http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/105_SU1/User_Guide/CUMS_BK_M5B01864_00_ms-user-guide-105-SU1/CUMS_BK_M5B01864_00_ms-user-guide-105_chapter_010.html#CUMS_TP_M28EF01E_00 > > Fork calls into media sense? The default rule in MS says record all audio > > > > Is there anything else I need to do? Trying now to figure out what logs to > look at to see if it’s actually seeing anything or not, because nothing > shows up on the system. > > > > > > Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA > Network Engineer > Direct Voice: 443.541.1518 > > Facebook <https://www.facebook.com/heliontech?ref=hl> | Twitter > <https://twitter.com/HelionTech> | LinkedIn > <https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> | > G+ <https://plus.google.com/+Heliontechnologies/posts> > > > > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > > > > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip >
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