When UCCE/Cisco Agent Desktop 10.0.1b is minimized it does not appear on the Taskbar like it should. Just sort of disappears altogether. In Desktop > Preferences the Normal should put it on the Taskbar, right? We are using XenApp 6.5.
Is this a known defect/bug? I am assuming that the default Normal is set for Window Behavior mode, but don't have access to UCCE right now. https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/cadenterprise8_5/user/guide/cad85cceug.pdf figure 9 window behavior mode
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