You need to use a user that has CTI control of the device.

On Wed, Apr 15, 2015 at 12:56 PM, Scott Voll <[email protected]> wrote:

> [image: Inline image 1]
>
> unless the admin user / pwd is something other than the CCM one then I
> guess it doesn't work.
>
> Scott
>
>
> On Wed, Apr 15, 2015 at 9:17 AM, Brian Meade <[email protected]> wrote:
>
>> You should be able to at least pull screenshots using
>> http://x.x.x.x/CGI/Screenshot
>>
>> On Wed, Apr 15, 2015 at 12:04 PM, Scott Voll <[email protected]>
>> wrote:
>>
>>> Anyone have any of these DX80's?
>>>
>>> How are you supporting it remotely?
>>>
>>> Log me in Rescue does not work.
>>> Webex does not work
>>>
>>> I'm deploying these to remove sites and need to support the users and
>>> don't want to drive 4 hours each way.
>>>
>>> TIA
>>>
>>> Scott
>>>
>>>
>>>
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>>>
>>>
>>
>
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