Owner User-ID set correctly on the CSF? Primary Extension set? If they are on 9 or higher, is their service profile set correctly? Have you tried deleting and rebuilding the CSF?
HTH On Tue, Aug 4, 2015 at 3:10 AM, Tong, Dana <[email protected]> wrote: > Hi all, > > > > A colleague of mine has setup Jabber / CUCM, with IM&P etc. > > > > Jabber can sign in ok and deskphone control etc is all fine. We can’t > however switch to soft-phone mode. > > Jabber reports the following error: CJ:109:3 > > > > The CSF device is created and is a controlled device on the end user. > > > > Do you have any advice on what to look for in the PRT to see where the > problem might be? I’ve checked everything I can think of and the CSF / and > user settings are all ok. > > > > > > Cheers > > Dana > > > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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