Hi Scott, If it is a permanent license you can do it via the CLI:
Utils uccx list license Utils uccx delete license <license name> Only temporary licenses can be deleted from the UI. Thank you, Ryan LaFountain Unified Contact Center Cisco Services Direct: +1 919 392 9898 Hours: M - F 9:00am - 5:00pm Eastern Time From: cisco-voip on behalf of Scott Voll Date: Wednesday, October 7, 2015 at 11:30 AM To: "[email protected]<mailto:[email protected]>" Subject: [cisco-voip] delete license file in CCx 10.5 Why can't I delete a file in CCx 10.5. Licensing gave me a bad one and now my call center is down. Scott
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