Many thanks Sreekanth, really appreciated.
Best Regards Ahmed Abd EL-Rahman Senior Network Engineer - KSA From: Sreekanth Narayanan (sreenara) [mailto:[email protected]] Sent: Sunday, November 15, 2015 2:11 PM To: Ahmed Abd EL-Rahman <[email protected]>; [email protected] Subject: RE: call tracking question You'll firstly need to find the call using the called or calling number, and then you can track it using the Global call identifier in the CCAPI logs. For example, in this line: 8261462: Sep 29 14:31:10.720: //640449/14CF2490BDF1/CCAPI/cc_api_call_connected: Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0) 14CF2490BDF1 is the GCID. This will remain constant on the call, and you will see 2 different legs (if it is a simple call, and doesn't include conference). 640449 is the leg ID. There will be one matching the incoming side, and the other for the outgoing side. You can use Notepad++ or Jedit to highlight the GCID and the leg numbers to track the call then. I'd suggest logging all the debugs to the buffer so you don't lose any information. This is a usual template you can use. Router(config)#service timestamps debug datetime msec Router(config)#logging buffered <buffer size> debugging Router(config)#service sequence Router(config)#no logging rate-limit Router#term no mon Then output all the logs using show logging command Thanks Sreekanth From: cisco-voip [mailto:[email protected]] On Behalf Of Ahmed Abd EL-Rahman Sent: Sunday, November 15, 2015 4:30 PM To: [email protected]<mailto:[email protected]> Subject: [cisco-voip] call tracking question Hi Gents, If I'm executing debug commands like debug voice ccapi inout and debug csip messages on a voice router and I need to track a certain call among a lot of calls passing through the VGW at the same moment, how can I do that ? Best Regards Ahmed Abd EL-Rahman Senior Network Engineer - KSA
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