I have had a few 79xx phones that seem to be self-forwarding voicemail . I have users calling to say they cannot receive calls and that all their calls end up in voicemail without the user doing anything. Once I remove the voicemail forwarding from the extension profile save it then put the forwarding back on all is well.
Any ideas ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000
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