So what i had to do today (UCCX 10):

CUIC user created a dashboard that she wanted to share with her team. BUT
users can't do that themselves (AFAIK). I logged in as the uccxadmin
account, created a user group for that team, added the required users to
it, assigned execute and write permissions to the dashboard and all the
reports it used (individually) to the user group i created.

WHat I did as far as subcategories - from memory - was log in as the
uccxadmin account, create a "My Reports" subcategory off of reports and a
similar one off of dashboards, and futz with the permissions so that anyone
would write to them. Then the cuic users could create reports/dashs in that
folder - they still can only see/run reports they created though. To share
the same report I had to do as above as admin user.

Curious if there's better way to do these things though.

On Tue, Dec 8, 2015 at 11:44 AM, Anthony Holloway <
[email protected]> wrote:

> All,
>
> I have to admit defeat on CUIC permissions.  I just don't get it yet.  I
> thought I understood it, but things often end up greyed out for myself, and
> it frustrates me that I cannot grasp this concept.
>
> What is a good explanation for how permissions work?  What are some basic
> permission settings I can look at/use to just get some basic functionality
> working?  What is the best document to reference?
>
> I'm not even to the hierarchical design of permissions yet, I'm still just
> trying to figure out a good flat structure to start.  E.g., New users not
> being able to create subcategories out of the gate.
>
> Am I alone in thinking this: CUIC a bit more complicated than it needs to
> be?
>
>
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>


-- 
Ed Leatherman
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