I personally have not seen a problem based on mixed or uppercase and UCCX, I 
just had a guy at TAC say I should change it because it will cause me lots of 
problems.  So I did on that system, but then I have other customers who have 
uppercase that I did not install, but have not run into problems.  I just was 
surprised  when he pulled out a doc to support his claim that lowercase was 
required.

 

I have seen problems with certificates and mixed or uppercase domains, where 
the system did not think the SANs matched because the CA set all of the domains 
to lowercase, but the UCOS thought it should be uppercase.

 

So now I am very particular about making sure domains are lowercase.  
Hostnames, not so much.

 

-Nate

 

From: [email protected] [mailto:[email protected]] On Behalf Of Anthony 
Holloway
Sent: Thursday, February 11, 2016 9:30 AM
To: NateCCIE <[email protected]>
Cc: Randall Saborio <[email protected]>; [email protected]
Subject: Re: [cisco-voip] UPPERCASE lowercase host names

 

How strongly enforced is that UCCX hostname in lowercase requirement?  I have 
seen upper case used all over the place.

 

I have also seen, someone named their Unity Connection server "ciscounity" and 
then they had to rebuild it. (this was during installation)

 

https://tools.cisco.com/bugsearch/bug/CSCsl80572

https://tools.cisco.com/bugsearch/bug/CSCua76717

 

On Thu, Feb 11, 2016 at 8:12 AM, NateCCIE <[email protected] 
<mailto:[email protected]> > wrote:

Uccx lowercase is required. 

*  Be aware that the field values (namely hostname and passwords) that you 
enter while you are running the installation program are case sensitive. 
Hostname must be in lower case, and the character limit is 24 characters. 

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/install/guide/UCCX_BK_C2956BDB_00_uccx-install-upgrade-guide-106/UCCX_BK_C2956BDB_00_cisco-unified-contact-center-express_chapter_01.html

Sent from my iPhone


On Feb 11, 2016, at 7:06 AM, Randall Saborio <[email protected] 
<mailto:[email protected]> > wrote:

Hi Matthew,

I think you could be referring to a restriction that was pre CM 4.x. But from 
CM 5.x I think it just matters to make it consistent. Where I think it could be 
a problem is if let's say you have a system with hostname in uppercase and 
proper DRF backup. Then due to system failure, you need a DRF restore but 
during install you use the hostname in lowercase, then I think you will have 
problems.

Regards,




Randall "da ill" Saborio
CCIE Voice Wannabe #10054675811

 

On Thu, Feb 11, 2016 at 5:48 AM, Matthew Collins <[email protected] 
<mailto:[email protected]> > wrote:

Hi All,

 

I’m sure I read somewhere on a Cisco Doc that all UC hostname should be set up 
using lowercase name. But I can’t seem to find anything documented with the 
exception of CWMS documents.

 

Can anyone clarify this and hopefully point me to a relevant document.

 

 

 


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