this has worked 100% of the time for the past 6 years, For thousands of recordings.
http://snafder.blogspot.com/2011/01/saving-wav-files-in-ccitt-u-law-format.html no issues. If it doesn’t work then you missed a step. Neal From: abbas Wali [mailto:abba...@gmail.com] Sent: Tuesday, February 16, 2016 7:17 AM To: James Buchanan <james.buchan...@gmail.com> Cc: Haas, Neal <nh...@co.fresno.ca.us>; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] UCCX 9 prompts gibberish yes seen them but again they save it in g711's. also in the new audacity there is no CCIT U-Law !! On 16 February 2016 at 15:12, James Buchanan <james.buchan...@gmail.com<mailto:james.buchan...@gmail.com>> wrote: Even to g729? On 16 Feb 2016, at 10:11 AM, Haas, Neal <nh...@co.fresno.ca.us<mailto:nh...@co.fresno.ca.us>> wrote: I use audacity all of the time to convert to a “Cisco” format.. here are two links for you http://www.netcraftsmen.com/uc-toolkit-using-audacity-to-create-and-edit-cisco-uccx-prompts/ http://xyfon.com/tech-tips/saving-wav-files-for-cisco-unified-call-centre-express-prompts-uccx-using-audacity/ From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of abbas Wali Sent: Tuesday, February 16, 2016 7:09 AM To: James Buchanan <james.buchan...@gmail.com<mailto:james.buchan...@gmail.com>> Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> Subject: Re: [cisco-voip] UCCX 9 prompts gibberish indeed that is the case. thanks alot. any free tool to record g729. Have tried Audacity but cant bring it as low as 8kbps. On 16 February 2016 at 14:29, James Buchanan <james.buchan...@gmail.com<mailto:james.buchan...@gmail.com>> wrote: Hello, In the System settings, are you set to use G729 for your prompts or G711? UCCX will not play one or the other. If you record G711 and upload to a system set to play G729, that'll be the result. Thanks, James On Tue, Feb 16, 2016 at 9:26 AM, abbas wali <abba...@gmail.com<mailto:abba...@gmail.com>> wrote: Hi guys, Just need a quick help here. Every prompt I record ( via UnityC or Audacity etc ) upload and can only hear gibberish. But when I load an already saved file in G729 – it plays okay. I have checked an my regions for phone dpool and application trigger are in the same region set to g711. The only other thing is that I am calling from a softphone vpn’ed. ( but that shouldn’t make any difference ) Please help. Thanks in advance. _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip -- Abbas Wali -- Abbas Wali
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