I will have to look at Jitter. the static happens as soon as you have dial tone.
Firmware version is 9.4.2sr1-1s everything runs G711 both WAN and LAN. Brian -- We are doing BIB call recording but it happens with simple dial tone so I don't think your bug is what I'm up against and my firmware is newer. Scott On Thu, Apr 7, 2016 at 9:23 AM, Ryan Huff <ryanh...@outlook.com> wrote: > Does the average/max jitter change for the phone significantly when the > static is present (versus when it is not)? > > Which codec (I assume g.711) and what 41/61 load are you using? > > Thanks, > > Ryan > > > On Apr 7, 2016, at 12:12 PM, Scott Voll <svoll.v...@gmail.com> wrote: > > > > I'm running CM 10.5. Everyone is Extension Mobility > > > > I have a 7961 phone. > > > > we have plantronic savi 74x series headsets. > > > > I have a headset that the user is complaining about static on the > headset. > > > > So in normal fashion we have: > > > > 1. replaced headset > > 2. replaced the base unit for the headset > > 3. replaced the cables to and from the base unit > > 4. replaced the 7961 > > > > So interesting after replacing the 7961 the static went away. > > > > next day the static is back > > > > so further troubleshooting the next day unplug each cable from the > device of the base and the cable that runs to the phone is unplugged and > the static goes away. plug it back in and the static is there. > > > > So reboot the phone. soon as the phone reboots the static is gone. > hours later the static comes back. reset the phone and static is gone. > > > > Anyone have a clue as to what the root issue maybe? Everything has been > replaced once. > > > > other ideas? > > > > TIA > > > > Scott > > _______________________________________________ > > cisco-voip mailing list > > cisco-voip@puck.nether.net > > https://puck.nether.net/mailman/listinfo/cisco-voip >
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