Have you also made sure the IP address of CUCM is an allowed mail relay on your 
Exchange server?

Thanks,

Ryan

On May 11, 2016, at 4:01 AM, Asim Mekki Basheer 
<asim_...@hotmail.com<mailto:asim_...@hotmail.com>> wrote:

we have Cisco CUCM 7 we configured SMTP to send email in certain Alert, the 
problem that in From RTMT tool showed that email sent to my email but idint 
receive any email

i checked firewall is opened toward exchange server port 25 , from CLI how can 
we test the port connectivity to exchange server (telnet command not available)


Thanks
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