When we upgraded from 7.1 to 9.1 we had a similar issue. It may or may not be related to your issue.
Our phones were SCCP and we had a SIP trunk to Nuance Speech Attendant (SA) Phone A would Call SA, then try to transfer the call to Phone B. This simulated the actual transfer of calling SA. And the being transferred. This would work in v7.1 but not in v9.1. After working with Cisco, turns out there was a parameter on SA that needed setting. I can't recall which. I can look it up next week. Sent from my iPhone > On May 22, 2016, at 10:04 AM, Asim Mekki Basheer <[email protected]> wrote: > > Hi All, > we have SIP Trunk when we called External party > I am getting this error message on the phone "No participant info" > when pressing the join softkey. > > Here's the steps: > 1>A called B > 2>A placed B on hold > 3>A called C > 4>A pressed "Join" softkey. Getting "No participant info" and "invalid > conference participant" > > CCM 7.5 > IP Phone 7945 > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip
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