Yep Finesse can do that, we have it working in our company to pull helpdesk
ticket information when agent receives the call

Regards,
Ankur

On Tue, Sep 20, 2016 at 10:10 PM, Carlo Calabrese via cisco-voip <
cisco-voip@puck.nether.net> wrote:

> I have a group that does a web page dip thru CAD. Now I need to get them
> ready for Finesse,
> Can Finesse do the web page dip? trying to find documentation on it.
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