If the phone didn't exist before you do have to reload the cluster to get it to work. Hitless installs were only added in 11.5
Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA Network Engineer Direct Voice: 443.541.1518 Facebook<https://www.facebook.com/heliontech?ref=hl> | Twitter<https://twitter.com/HelionTech> | LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts> From: cisco-voip [mailto:[email protected]] On Behalf Of Taylor, Matthew Sent: Monday, October 31, 2016 12:29 PM To: [email protected] Subject: Re: [cisco-voip] Cisco 8821 registration problems David, After installing the dev pack and firmware did you have to reload your entire cluster or just the tftp service? TAC is claiming I have to reload my cluster to get the phone to register. Thank you, Matthew Taylor Network Architect II, IT - ISS Sam Houston State University [email protected]<mailto:[email protected]> (936) 294-3955 From: cisco-voip [mailto:[email protected]] On Behalf Of Balk, David Sent: Monday, October 31, 2016 8:42 AM To: [email protected]<mailto:[email protected]> Subject: Re: [cisco-voip] Cisco 8821 registration problems I was able to configure 4 out of the 6 that I got last week. The two that I cannot get to work are having issues with the wireless connection. They are not getting a default route. The other 4 connected without an issue. One thing to note, when I loaded the dev pack for 9.1.2, it did not include the firmware and I had to load it separately. David Balk IS Team Lead - Voice NMH Telecom Northwestern Memorial Health Care 541 N. Fairbanks Court, Suite 2401 Chicago, Illinois 60611 312.926.2642 office [email protected]<mailto:[email protected]> northwesternmedicine.org<http://www.northwesternmedicine.org/> [NM-Logo-stacked-2090.png] From: cisco-voip [mailto:[email protected]] On Behalf Of NateCCIE Sent: Friday, October 28, 2016 5:39 PM To: 'Taylor, Matthew' <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]> Subject: Re: [cisco-voip] Cisco 8821 registration problems I do, just tried it on Wednesday, but I have not figured out why it's not working. I am running 11.5SU1+ES From: cisco-voip [mailto:[email protected]] On Behalf Of Taylor, Matthew Sent: Friday, October 28, 2016 4:34 PM To: [email protected]<mailto:[email protected]> Subject: [cisco-voip] Cisco 8821 registration problems Anyone had problems with a 8821 not registering to CUCM? I'm running 9.1.2 and have installed device pack 9.1(2.15130) and the newest firmware for the 8821s. My phone is joined to the same wireless network as my current 7925s and can pull it's config file from the TFTP server but never registers. Thank you, Matthew Taylor Network Architect II, IT - ISS Sam Houston State University [email protected]<mailto:[email protected]> (936) 294-3955 This message and any included attachments are intended only for the addressee. The information contained in this message is confidential and may constitute proprietary or non-public information under international, federal, or state laws. Unauthorized forwarding, printing, copying, distribution, or use of such information is strictly prohibited and may be unlawful. If you are not the addressee, please promptly delete this message and notify the sender of the delivery error by e-mail.
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